Submitted by howard on June 17, 2019
I have been waiting for over 10 months to receive my Performance badge and spoiler. Is this a reasonable amount of time to go without items that should have come on the car new? I have emailed and spoken with customer service and the local service center numerous times. Customer service has twice told me to schedule the service to have them installed but the service center calls a day or two before the appointment to tell me the spoiler is not in stock, so the appointment is canceled. New Performance models have been going out now for months with the badge and spoiler installed from the factory.
This is just so very very disappointing and a severe lack of customer care!