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FM radio stuck loading

FM radio stuck loading

Our FM radio will not play. It is stuck with loading symbol. Internet radio ok. Multiple reboots. Soft and hard. Nil fix. Anyone else. It was great before.

Frank99 | August 15, 2019

My wife pointed out the same thing to me today (she listens to the radio, I don't). Must have gotten broken in a recent update.

gmr6415 | August 16, 2019

Do you have an LTE signal?

MrSexyTime | August 16, 2019

Happened to me yesterday. I did a full power cycle and it didn't come back (though after power off, the car restarted before I touched the brake, and before the Tesla suggested three minutes. The radio was still hosed, but then did a hard reboot, and all was well. (2019.28.2)

cnk | August 16, 2019

Had this a couple of times. Two-button reboot fixed it.

ColoDriver | August 16, 2019

Mine stopped working after the update to 24.4. A power down reboot from the menu solved it until I parked the car, when it stopped working again, but then a soft (scroll wheel) reboot then fixed and no issues since. So maybe try both one after the other.

ormandy | August 16, 2019

Had same issue last month. No fix worked at home. Scheduled mobile service, they rescheduled to service center. FM unit replaced - took 1 1/2 day fix.

bjrosen | August 16, 2019

My radio was wedged also, did a reboot and that fixed it.

dfellinger | August 16, 2019

I had it at the shop for a noisy AC fan. Replaced the blower motor. They tried a reboot for FM with no fix. They pushed the latest software patch for me to install at home again. Nil fix. Back to the shop again. What a pain.

rxlawdude | August 16, 2019

Same here, two-button reboot while driving fixed it.

gwolnik | August 16, 2019

I haven't experienced this problem yet, however my Sirius XM Onyx receiver is dependent on the FM radio because it retransmits the signal to the car that way, so I'll be very upset if this happens!

mike.munrow | August 19, 2019

Had the same problem; two button reset did not fix it. What did was starting streaming audio, then going back to FM. Still working fine.

dfellinger | September 6, 2019

So mobile service came by....unplugged the FM receiver up in roof by rear window to try a complete power off reset. Nil fix. Said they have been having issues lately and didn’t have one to replace at the time. While working on the unit he snapped the antenna wire going into rear window. I now have to go to the service centre to have rear window and FM unit replace. I had the car tinted and I’m out of luck and will have to pay to have rear window tinted again to match rest of car. Not impressed at all.

AWDTesla | September 6, 2019

Yeah, my FM keeps going completely out and two button reset fixes ot for a minute or so then it goes dead again.

Frank99 | September 6, 2019

try mike.munrow's suggested fix - it solved the problem for me. Really weird.

Atoms | September 6, 2019

Email Tesla with bug report.

coselectric | September 6, 2019

Ditto broke. Ditto reboot fixed it.

PittCaleb | September 7, 2019

I've had same problem for over a month. Was NOT a software update, was using FM, died on road trip. I have service visit scheduled for next Thu. Will post the findings, sounds like hardware - soft and hard reboots did not address.

I have secondary perhaps related issue. BT streaming audio works fine. BT Phone does not work anymore though. Very strange and more a problem than the FM to be honest. We'll see how the visit goes next week.

Resist | September 7, 2019

My FM Radio doesn't show a listing of stations, and doesn't have the Presets and Stations headings on the left side of the screen. I can direct tune in channels and save them as Favorites. Also, using the forward/backward search button only brings it to channel 87.7. I've rebooted numerous times with not fix. I set up a mobile service appointment for next week.

wreilly0 | September 19, 2019

Having the same problem with FM Radio spinning wheel since 9/8. Has anyone had a successful experience with a service appointment to address this issue? dfellinger's experience does not sound satisfying. Does Tesla know what is causing this? Or, are the techs just trying things to see what will work?

mdejulio | September 19, 2019

Had this happen several times in the first few months of my ownership. Reboots fixed all initially but failed again today with reboot not correcting. Tried deleting all set stations as i heard it can get hung up on a bad signal. That didnt work either. Looks like a possible trip to the service shop...

dmastro | September 19, 2019

My FM radio started working today, after a week or two of spinning / freezing wheel - both stations on the HD channel.

I did update to 2019.32.2.2 either last night or the night before, maybe that had something to do with it.