Submitted by huangting on February 19, 2016
After reading some reviews online, I am leaning toward a 6-seat config vs. a 7-seat config for the X. But when I asked to reconfigure, I was told there's $500 fee. Okay, if the production is going to happen any time soon then I think such kind of administrative fee could be reasonable. What's troubling is that I was told my delivery would be as far out as a year away (at the end of this year or early next year). I can't think of reconfiguring the vehicle would incur any extra cost here if the production is going to happen a year away! Besides this, my order was placed almost 3 years ago, and as all of us know the product has been through a long series of delay. I don't see Tesla is doing anything to show gratuity to their customers for their patience. I am totally fed up when I talk to the Tesla reps even before I get to see the product.