Submitted by Tropopause on September 25, 2017
My sister custom ordered a Model X with my referral code. While waiting for production, Tesla contacted them stating they had an identical Model X in production that would be available sooner and offering a $2000 discount. They agreed upon taking the vehicle as quoted. However, last night Tesla informed my sister that corporate had decided not to offer the $2000 discount and wanted to know if they would like to proceed without the discount.
Any thoughts on who to escalate this situation to?