Submitted by turtle171 on December 2, 2013
I have been driving my new MS85 for about 2 weeks and is very happy with it so far. Only major issue is regarding the "hands-free" phone dialing feature. After using the voice command to place a call, it searches my contacts and displays the appropriate contact with is phone number on the screen and requires me to touch it to complete the call. Why can't this feature complete the call without requiring that I physically touch the screen? I was told by my service adviser that this is to avoid placing a wrong call. My previous car completes the call by showing me the number requested and, if it is correct, I can command it verbally to complete the call by following it with the "CALL" voice command. If the contact has more than one number (i.e. work and home, for example), I can say "WORK" and then follow with "CALL" to select the appropriate number. In my opinion, it's more dangerous to have to touch the screen to complete a call as opposed to select it verbally alone. Seems to me that this problem can be resolved fairly easily with an appropriate software improvement.