Submitted by hidbigo on Sat, 2015-10-17 09:33
For those of you who have already configured your Signature X and completed final approval of your order: What is Tesla's policy regarding refunding your deposit if you are not satisfied with the car when it arrives?
I imagine that some of you have ordered your car without having seen, let alone test driven, a shipped version of the Model X, and as such are taking it on faith that you'll enjoy the experience, that it will fit in your garage, etc. What is your recourse if your car arrives and this is not the case?
Not that I think a brand new Model X Signature Edition would be difficult to resell if you decided to part with it right away, but I've never been a fan of making a non-refundable deposit on a car before I have a chance to test-drive it. (For reference, I've been on Production waiting list for the Model X for over 2.5 years and want to see the car in person and drive it before making the final commitment.)