Forums

Status of Tesla Parts for Body Work

Status of Tesla Parts for Body Work

Appreciate any wisdom or insight on getting status of parts I had ordered by Tesla in February. Shawn Cassara & Joshua Green from Tesla parts do not respond to requests. Tesla Service Department in Highland Park, though they ordered parts, refuse to help saying it is a different division. Very frustrating and any suggestions on who to escalate to would be appreciated

TabascoGuy | 20/06/2019

Perhaps you should ask to speak with one of their managers. There would also most likely be a general manager at the service center that you could speak with.

outrunning26 | 20/06/2019

Good Advice. Next time I stop in, I won't leave until they get the manager. Appreciated!