Submitted by someguyinnj on Thu, 2020-01-02 10:55
I have a 75D which I ordered in June of 2018. Prior to delivery Tesla swapped out my vehicle as there was an "issue" transporting the car I had ordered. Long story short, I want Premium connectivity but Tesla is not recognizing my vehicle order date. Does anyone know who to call to correct this issue? I have reached out to local service, my original sales rep and sent emails via the customer support site. Unfortunately I have not gotten any responses.
How do I get to a human that can actually fix this issue? While loosing access to Live Traffic and Satellite maps is not the end of the world, I am not happy that I can't get anyone who recognizes the issue and can fix it for me.