“Gearbox fluid service recommend”

“Gearbox fluid service recommend”

When taking my new model X on a road trip at around 7,000 miles the following warning indicator came on “Gearbox fluid service recommended”

Has anyone seen this message? I have looked and can’t find anyone talking about it.

We called the service center and they said we should not drive it. Then they never answered the phone again when trying to get more info.

Link below image of warning light.

jimglas | November 26, 2019

what gearbox? | November 26, 2019

That's a new one. I don't remember anyone reporting such a message before in the forums (over 7 years). It sounds like they have either pressure or level sensor in the gearbox. It may also indicate the sensor itself failed.

While the Tesla doesn't have a transmission, each motor does have a gearbox to reduce the ratio of the motor to the axel speed, at about 9.7 to1 ratio (it varies depending on the front vs back motor). It has oil lubrication, but it doesn't need to be replaced like a ICE engine. It is a sealed system.

Bighorn | November 26, 2019

There was a time when they were changing out gear oil very early on, within year one as I recall.

castout23 | December 26, 2019

Just had “Gearbox fluid service recommended - OK to drive” warning message come up on first road trip with less than 1,000 mi on our new Model 3. They scheduled us for service on January 15th, over two weeks from today, and don’t seem concerned about us driving on it.

270mag | December 27, 2019

Got the same message indicator on my model x with around 3000 miles.

ionline | December 28, 2019

Add me to the list. Brand new Dec 2019 build model X alert appeared on a road trip with 1500km on the clock. Sent a service request via app.

m.pratt | December 28, 2019

Ditto, I received this gearbox fluid alert on my Model 3 during a 3-hour drive on the highway, with 700km on the car. The message disappeared after that trip and has not yet reappeared, but it has only been two days. Called Tesla in Toronto, and was told to bring the car in for service if the message reappears.

Tropopause | December 29, 2019

I wonder if this is a PM motor issue only?

v.nair | December 29, 2019

+1 to the list, 2019 Dec built Model 3, was on a road trip, warning appeared in less than 1000 miles, and persistent. Service scheduled for Jan 9th

Uncle Paul | December 30, 2019

Could just be a bad sensor, or low fluid. Best to get it checked out.

floresg | January 1, 2020

Same, showed up around 1040 miles, parked and exited, came back and hasn't shown up again with 1177 on the clock. Looking to schedule appt anyway

ionline | January 9, 2020

Took my Dec 2019 build X in for service for this alert. They checked things over, no leaks noted, changed a pump, replaced gearbox oil, and unfortunately the alert came back after 250km of highway driving. Parked the car for 5 min, the alert went away but returned about 50km later. For me, the alert seems to only appear after highway driving.

m.pratt | January 9, 2020

Thanks for that update, ionline. (I've seen similar accounts on other forums.) What is Tesla service telling you to do now?

270mag | January 12, 2020

Same this happen on my MX 2020 w/4500miles. Happens on highway speeds only. Took it in for service. They said they changed the fluid and drove it around town with no warning. Should be be fix. When I drove it on the highway however warring can back again.Now I don't want to take it back to service...its a pain. Probably just a software glitch but somewhat worried.

Morbus | January 17, 2020

Got this in November 2019 on my 5months old TM3LR, they replaced front DU oil pump and some O-rings.
The same message reoccured on the way home from the SC, scheduled a new appointment, and the same Oilpump was replaced again.

xueju1121 | January 18, 2020

I had the same warning, twice, while driving on highway. Took the car to service, they found an internal failure in fuel pump. Now awaiting parts to arrive.