Submitted by razzo on June 5, 2013
Sorry if someone has already posted this question as I can't seem to find a way to search this forum.
Has anyone asked questions or addressed the issue that the seatbelt exit from the side post of the car is fixed and non-adjustable? I was so excited about the Model S that I expected to write a check after my test drive. However, when I sat in the car, the seatbelt immediately cut into my neck. I adjusted the seat every possible way, I even had the sales rep do the same for me. However, no matter what we did, the seat belt literally created a rash on my neck during the test drive. I'm 5'2" and I haven't had this issue since the 80's when even the cheapest cars incorporated adjustable seatbelt hangers. I was supremely disappointed as this is a show stopper. FYI - I also found the seats pretty uncomfortable and the rear seat nearly unbearable, but that's not as much of a show stopper as the seatbelt cutting into my neck every minute I'm in the car.
The store manager suggested that I write to email@example.com. I did, but I haven't received any confirmation of my message or any response. I see that many of you suffered the same response, so I'm posting my issue here to see if anyone knows if there is a fix on the way. I could even live with the Model X if that has an adjustable seatbelt (its not as attractive as the Model S, but it could do).
Any info would be greatly appreciated as I really wanted that car!!!