Submitted by wmg on February 18, 2014
Got an email from Tesla service yesterday morning saying my 12v battery needed to be replaced. I called Syosset minutes later. An hour and a half later the ranger showed up at my house and installed the new battery in the garage. My first experience with service as the car has only 3500 miles. Excellent service and very professional. By the way, I had no idea there was anything wrong with the battery.