Forums

App sharing

App sharing

I have the newest software in both the car have the newest version of the app on my phone. I went to more and enabled app sharing on my phone. It now shows the Tesla icon. When I try and share google maps or Waze, it tries for a few seconds and then I get (! error There was a problem sending the location to your vehicle. Please try again later.) I've reset the Tesla screens, the app on my ios phone, tried many times in perfect wireless service as well as wifi all with the same error. Bluetooth is on and the Tesla app has no problem connecting with my car.
Anyone have experience with this and a way to correct?

murphyS90D | October 30, 2018

Your phone does not use bluetooth to connect to the car. Your phone connects to a server in CA and then the server connects to the car. Both the car and the phone must have internet access either via cellular or via WiFi.

mlublin | October 30, 2018

Was just covering all my bases if someone asked. Phone and car both had excellent service and also tried in wifi. Tesla app is connecting to car, just the other apps to share get that error.

EVRider | October 30, 2018

I don't know if this is the issue, but check if the Tesla app has access to location services on your phone, and if not, enable it (While Using on the iPhone).

mlublin | October 30, 2018

Yes, it does

mlublin | October 30, 2018

Update: Maps on the iPhone will share and connect with the car, but Google Maps & Waze do not. They both error out. Does anyone know if there are any restrictions. I'd love to use Waze through the large screen and not just bluetooth sound.

keneth8 | November 4, 2018

Same problem. Can't use share Waze to screen.

Tldickerson | November 4, 2018

What version of Tesla software are you guys using? I presume it's Tesla not allowing any other maps except their own version.

PBEndo | November 4, 2018

You can't share any other APPS to the Tesla screen, you can merely send the navigation information from an app to the Tesla Navigation so you don't have to re-enter it in the car.

eveningsun | November 4, 2018

Sharing from Google Maps works for me, but since Apple Maps share - only thing comes to mind is reinstalling Google Maps app

nicoloevdal | November 5, 2018

Any update on this? I have the same problem with google maps on my android phone...

eduarosipova1980 | November 25, 2018

I think I am also facing this issue. Did you get any proper solution?

eduarosipova1980 | November 26, 2018

I think I am also facing this issue. Did you get any proper solution? https://www.psiphon.onl