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Axle problem

Axle problem

I have a 2013 85 Model S. I am told that I need 2 new axles. At that time I was notified of this problem I had 56,000 miles on the car. Cost of repair: $2200.00. I have owned 12 cars in my life and none had to have axles replaced. Since this is not normal wear and tear, I would think Tesla would cover all or part of the repair. I have asked the service department to ask for assistance but CA cannot provide a simple yes or no. I have also had to purchase a new charging cable. The one I had was 18 months old. Per service: it's a wear and tear issue. Cost: $535.00.

Once the battery exceeds the warranty and mile per charge may be reduced to 150 miles on a full charge, will I be able to purchase a new battery. Answer. A new battery would cost 25-30,000$ if it is available. The 85 is discontinued and therefore the battery will no longer available. Does anyone own an 85 with high mileage and what is your current range on a full charge? If you cannot purchase a new battery, I guess you simply take the car to the bone yard.

BTW, I had owned the car for 18 months when the main battery refused to charge. Ruined my family's vacation. I lot to dislike about this car. I will not be a repeat buyer.

JAD | August 1, 2017

Even with a few hundred thousand miles, the batteries seem to hold about 90% charge so, 240 miles. It may take a million miles to get the battery to 150 miles.

If you think you can buy any 4 year old high end luxury car and not spend a few thousand per year in repairs, you are very mistaken. Maybe 20 years ago, but now $5k repairs are very common on nice cars. That is why so many lose so much value out of warranty.

inverts | August 1, 2017

I have 104K miles on my 2013 MS85, and 90% charge is about 230+/-2 miles. I don't worry about battery degradation anymore. I had a charger cable issue on my HPWC about 1-2 years in, and was replaced by ranger on-site. Hardly ever use the mobile cable. The HPWC cable is quite a bit more sturdy than the UMC.

If you have extended warranty, then axel is covered. If not, then you are out of luck. There is the tail end of the probability curve, and seems you are caught in it with the axel. I don't recall a single axel posting anywhere, so certainly not a normal issue.

My 3G gave out recently, also an odd thing to break, but now it is fixed and even upgraded to LTE. Stuff happens.

rxlawdude | August 1, 2017

I do recall an axle problem reported, with a MS between 50K and 100K miles on it. The "axle" and "drive unit" are not the same thing, the former not covered beyond 50K mile/4 years.

And I agree that axles should not be failing at 56K miles. I'd escalate and ask for some goodwill from Tesla corporate.

Boonedocks | August 1, 2017

***If you think you can buy any 4 year old high end luxury car and not spend a few thousand per year in repairs, you are very mistaken****

However in this case, to the OP, I would certainly keep pushing. My S85D (sold to a happy new owner through TMC) had to have the same repairs made very early on in it's life (under warranty) but it sounded like something they had seen more than once. Push to make sure no service bulletins are available or at least to cover some part of it. It seems reasonable. Also have you done all of your annual services on a timely basis because that seems to make a difference. (even though it really shouldn't)

TeslaTap.com | August 1, 2017

On those 12 cars, how many repairs were done for free after the warranty expired? Tesla offered an an extended warranty available to go to 100K miles, but it sounds like you elected not to buy it. It's always disappointing to have something go wrong. Blaming Tesla for your decision to not buy the warranty and trying to get free work done seems strange.

Bighorn | August 1, 2017

Have you owned the car since new? Several things don't add up. Which charging cord did they charge you to replace? After over 50k miles, you can foresee degradation to the 150 mile range?! Hard to imagine. Another 2013 owner here with over 140k miles and plenty left in the tank.

rxlawdude | August 1, 2017

"Blaming Tesla for your decision to not buy the warranty and trying to get free work done seems strange."

@TTap, on this I respectfully disagree. When parts are not designed properly and fail well beyond the expected "bell curve" failure rate, implied warranty theory may permit the consumer to have those repairs made outside the express warranty period.

SoCal Buzz | August 1, 2017

I am a 2013 85 S owner as well. Drive shafts were replaced at about 40 K miles. I totally understand your frustration with that one, and believe asking for some good will is appropriate. That is an unusual part to have issues, and assume it's related to high torque from the motor and thousands of variable accelerations (vs. traditional electric motor use with more constant RPM over years).

My UMC also was replaced a few months ago after intermittently failing mid-charge. Wear and tear issue.

Regarding the battery, I have no long-term concerns. 90% charge = 231 miles, and it's been stable for several years now.

Overall, Tesla continues to learn and proactively improve which has benefited many (e.g., ceramic bearing motor replacement). I do think the extended warranty is just smart if you intend to keep the car and maximize the substantial investment in a new technology. At 90 K miles and 5 years my Audi A8 required about $4500 / year in maintenance for all kinds of things (air shocks, cooling system, controller units, sunroof, brakes). I considered it an expense of running the car, but ultimately gave up given the inconvenience of service appointments.

baker0706 | August 1, 2017

Thanks to all for taking the time to respond and offer advice. Some of you have well over 100M miles on your car and the battery has held up well. That's comforting. I'm prepared to pay for the repair but with all the problems I have had with this car, which I did not list, I was hoping for a little Good Will. Will advise.

dukeybootie | August 1, 2017

As many others have pointed out, the ESA is $4750 if purchased after 180 days of delivery.

Plus, there is a $200 deductible per visit.
Plus, it still doesn't cover everything.
Plus, high mileage drivers would burn through the coverage period very quickly.

I am at peace with the notion of paying $1-2k per year for out of warranty costs -- I would just rather do it on a per item basis and not through the ESA. At the end of the day I think it is still much more cost effective to maintain your older Model S than to trade it in on a new one (or a new similarly priced car).

Of course, I am speaking as someone who plans on keeping mine for at least 8 years. There are plenty who lease or have enough cash flow to upgrade on a regular basis, to whom this does not apply.

jordanrichard | August 2, 2017

You did say why the axles have to be replaced. My '14 S85 (presently 86,000 miles) recently developed a click noise when accelerating and decelerating. I feared that the axles req'd replacement, but all that was required was to lube the splines in the hubs.

So what again is wrong with the axles that they have to be outright replaced?

Just to add to the health of a high mileage car/battery pack. My 90% gets me 232 and has been that way for the past 2 years. To get down to your feared top range of 150, will take about a literal million plus miles.

cweber | August 2, 2017

JR - In the last month I developed the same click noise in my '14 S85 during accel and decel! 68K miles. Haven't had it looked at by Service yet, and was feeling nervous. Excellent news regarding the lubrication solution. I'll take it in.

ssarker | August 3, 2017

We also had the axle "click" on our 2013 Model S. Greased with resolution at 73k miles.

stever | August 7, 2017

I have 96k on my 2013 S85, bought it with 91k. Battery numbers are still good, 253 miles @ 100% for trip. I don't know 90% miles. The axle problem I've seen on other threads, seems common (and a bit scary as easy to come up with a better design, and non of us are saying P85 models). However the car seems excellent all around.