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Battery failure on the Roadster

Battery failure on the Roadster

I have a 2008 Roadster with 20,000 miles that needs a battery swap out to a battery with similar use but repaired. It's due to a sensor failure that has something to do with balancing the charge in all the cells. $5,000, not covered! Not good! That's like having a blown engine in a gas car in terms of cost!

DHrivnak | February 10, 2014

I agree not good, sorry to hear that.

JohnW | February 11, 2014

Great news ! Tesla is fixing the problem at no cost! A great company gets greater!

DarrellH | February 11, 2014

That is great news JohnW. Tesla is an amazing company.

kent | February 14, 2014

That's amazing customer service. Tesla is proving every day how to be an outstanding car company.

Brian H | February 14, 2014

Are they replacing parts or battery, or remedying the balance?

Brian H | February 18, 2014

Previous "paste" of this bipolar manic nonsense was killed. So will this one be. 5, 4, 3, 2, ...

schnitt | June 5, 2016

JohnW,

I am having a similar problem as you with my 2010 Roadster Sport with 33.000 miles. The car is currently unusable as it will not get me to a destination and back on one charge. Tesla wants $10971.96 to replace my batter pack with a reconditioned one and give me a ONE YEAR warranty. I would love to have further dialogue with you as to how they agreed to stand by their product in your case. My e-mail is devicemasters@me.com if you see this message and would be so kind as to respond.

erik | October 6, 2016

Hi There, I have a sort of simular problem. My 2012 roadster has a battery problem, they can fix it for 11K, now they offer me a 6K deduction, but still its not a gradual wear. Its a construction failure... cant expect that now can you?

so... what are your thoughts on this?

Jessie | March 20, 2017

Just to bring this current... My Roadster 1.5 just went in as the coolant pump decided to run continously, and the radio would not shut off. I just got a preliminary call advising that 4 of the 11 sheets were bad in the battery and did I want to buy a $29k 3.0 battery. Whelp, since financially that isn't in the cards at all, i'm now waiting to hear the cost of repair [swap out] of my current battery. I live near the Fremont Factory, so I'll update this thread when I get some numbers and info on what Tesla is offering in terms of repair options. The car has only 21k, and was charging to 169 Ideal miles.

roo37 | April 23, 2017

I had my battery swapped out in 2015 for $4800. it had a seal failure so water got into the battery.

sosmerc | April 30, 2017

The Tesla Roadster played a key roll in getting the company "off the ground" and I would think Tesla would want to do everything possible to support these early vehicles. Even offer to buy them back and then put those early believers at the head of the line for the new Roadster whenever its available. Tesla is not your average car company, this would be a great way to prove it.

sannyber | August 28, 2017

Great effort for Tesla. It seems that the company is enthusiastic in proving their strength in the industry. I agree that the company knows how to give the best to their customers.

sp_tesla | September 7, 2017

roo37 | April 23, 2017
I had my battery swapped out in 2015 for $4800. it had a seal failure so water got into the battery."

What year is the car?