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Connectivity voice recognition issues

Connectivity voice recognition issues

My Tesla modelS 70 d has a very poor voice recognition and a problem with the Bluetooth pairing with my galaxy note10 plus phone.
I am performing double scroll rebootcommands on nearly every journey with limited success.
Further the voice recognition which worked well when I bought the car is now very poor with a one in three chance of success at best with any command of navigation, music or phone contact commands.
Any ideas how to resolve this
Jim

EVRider | December 16, 2019

Do you have a good LTE signal when you’re driving? Voice commands require connectivity.

What exactly is the pairing issue with your phone? If you haven’t tried this yet, delete the phone from your Bluetooth settings in the car and re-pair it.

jgoodwin | December 16, 2019

Thank you.
This happens all locations from Cbd to highways , and generally the 3G signal is strong.
Often if I open the car door the system will operate as it opens a new handshake with the same signal source, this then deteriorates in that I cannot have voice recognition a few minutes later.
Regarding the note 10 I have forgotten and repaired the handset from scratch five times in the last week without a lasting solution.
Further this problem seems to get worse with every software update.
Thanks in advance for any help you can offer

Putt Putt | December 17, 2019

I had trouble with my voice commands, everything was... try again....
Tesla came out and disconnected the 12v battery,,,same
They then did some over air resets...same
They then said it was a known problem and would be fixed in an update...
My service contact suggested I do a reset of the vehicle, but that I would have to reset all settings and loose favorites in saved locations...
That worked... it's back to normal.

Putt Putt | December 17, 2019

Also I have the same phone.... no problems...

Putt Putt | December 17, 2019

Also forgot, they had me remove all recent destinations, that slows computer down...they said
I actually had a lot saved there after a year +.
but don't know if it helped any...

Stiction | December 21, 2019

I've been having this problem on and off for a month or two .....center display scroll wheel reboot fixes it.
I cleared all nav destinations out...but latest voice recog dropout was after that..