Submitted by jkdmd1 on January 18, 2019
I took my model X to service today for a few things. Most importantly, my kids noticed a crack in the falcon wing sunroof glass on the drivers side.
I did a search and this is not an uncommon issue. I am convinced that this is a manufacturing defect because this car is a garage queen and is almost never taken on the highway.
I’ve read where others were charged around $400 for this repair, but I just got quoted around $970.
Not pleased at all. Do I have any options to complain to someone higher up the chain? Thanks.