Cracking Noise coming from panoramic roof

Cracking Noise coming from panoramic roof

I have had my 85kWH Model S for 2 months now. There is an annoying creaking/cracking noise coming from the support bar on the roof of the car. It is not temperature based since I live in the Bay Area. I continues all day long and drives me crazy since the cabin is so quiet. Every turn, bump, all I hear is cracking noise. Any other Tesla owners having this issue. Also, had the car hand washed and noticed fogging, and moisture in the front and rear lights. Last thing, and the most frustrating, is my Model S has been sitting in the garage, unable to open Charge Port. Rebooted, tried to "pry open", tried via computer and wifi on my phone. Just sitting and waiting for service to "fit me in". Other than that, the most amazing car I have ever owned.

robertreedpeterson | April 29, 2013

@Alex K I just got mine back last week after having the same work done. I think I can still here some movement occasionally but it's not really that annoying and the creak is definitely gone.

OC_DC | May 28, 2013

They fixed mine a few weeks back. No noise at all afterwards, until I opened roof. Creaking noise came back after roof was opened once. Noise is still there, but to a lesser extent and from passenger side of roof (used to be more pronounced on driver side). Bringing car back in today for another try. Costa Mesa Service says they have an updated version of the fix. Will let you know how it works out.

OC_DC | May 29, 2013

I just got my car back from CM service center. Opened and closed sunroof. Tried to go over potholes (not many in OC) and generate torsional stress by going up driveway at angle. Not one sound from the pano roof (or anywhere else in the car). It really feels amazing driving inside such a quiet car.

Service personnel told me they got a new fix for the creaking 10 days ago. Prior fix just wasn't working. Someone came down from Freemont to train them on the fix. So far, so great!

Also got new floor mats for the front (these seem to stick to the floor better) and new mats for the back.

Will report back if creak comes back, but so far, its pin-drop silence all around.

CPM | May 29, 2013

I have it in the bar across the pano roof and by my left ear at the top of the driver door. Taking to Chicago service center on Friday, driving me nuts.

Happens when roof is open and when it is really warm outside when roof is closed.

OC_DC | May 30, 2013

@ CPM : Make sure they are applying the latest fix (from about 2 weeks ago). Otherwise you will have to come back. It will feel like you have a new car once its fixed.

rbgliny | May 30, 2013

My 85s went in a few weeks ago for the Pano fix -they added roof shims and torqued the bolts that they could get at. Didn't fix the creaking - they are going to bring it back in in about a week and take out the interior liner to see if they can put some more shims when the liner is out. I will mention to the techs about a possible new fix that OC_DC has mentioned - does anyone know how the new fix is applied - would rather not have the liner taken out if at all possible. Anyone having any trouble with the hatch not seating properly on the drivers side? Hatch closes but the drivers side is elevated slightly.

mlnewman | September 19, 2013

My MS is going in for creaks and squeaks next week. Glad to know this is a well-known issue with available fixes.

bzerklyb | September 19, 2013

I received my P85 last December. It had pano creak from the start. When I took it in earlier this year (Menlo Park CA) to fix some defects upon delivery, they attempted to fix the creak. No change. I just got the car back on Tuesday from Fremont where they had the car for a week. This was my annual service (13,000+ miles). They definitely know about this issue. No creak so far.

Brian H | September 20, 2013

So Fremont found and fixed?

frankben | September 20, 2013

My roof use to do that, but the technician put a fix in the roof and it hasn't made any noise since. i think he put some kind of metal spacers in the roof. he told me this is a known fix for the cracking and creeking in the roof.

SBerg | October 9, 2013

Anyone know if a Ranger can do the fix?

Pungoteague_Dave | October 9, 2013

A ranger did the first fix in my garage. He took out the entire roof panel and added shims and clips. The problem came back, slightly different sound, and it was permanently fixed at the Rockville SC in August. My car is now completely rattle and creak free, for over a month. Now about that inverter hum...

SBerg | October 10, 2013

Just for yucks and jollies, I put some black electrical tape on the leading edge of the tab on the front of the sliding roof panel and my rattle went away. I'll see what happens over time.

DAVIDD8000 | May 12, 2015

Well, it's my turn. Cracking noise comes from the front bit of the sunroof. I can stop it if I press upwards ever so lightly in the front close to the edge. I can also stop it if I open the surf just a bit, like 12%.

Taking the car in in a couple of weeks...we'll see

Galt | September 23, 2015

After 15 months I started hearing a squeaking sound from the pano roof too. Pushing up on the pano roof causes the noise to go away. Plan to bring it in for service in the next few weeks.

jatin2882 | September 25, 2015

Any update on the resolution for the noise ?