Submitted by fdelzingaro on October 16, 2019
I went out in my garage to leave tonight at 8:00PM and found my car completely dead. It will not respond to anything. No lights, no keyfob, not connected to the Tesla phone app... It is plugged into the wall charger. After hunting down a phone number for Tesla (Not on their website) I sat on roadside assistance for 25 minutes before anyone would answer. If I went anywhere else you would not get a human. When they finally answered they said everything looked fine on their end and someone would call me around 10:00AM in the morning to schedule someone to come out within a week! When I got angry at this the person on the other line said that was my only option. And that because it is plugged into the wall charger they can't just call a tow truck. So I am just stranded here? What if I was on the side of the road? I'm just venting because this is just crazy.