Hood fitting issue?

Hood fitting issue?

I have a 2017 Model S (gen 2 - early 60D) that was in an accident. Two hoods have been sent from Tesla that the body shop is saying that it is having trouble fitting and are claiming that Tesla is having issues with stamping hoods. A couple of questions...

1. Has anybody else had issues with hood fitting? I ask as I'm wondering if there isn't further undiscovered damage from the impact.
2. The body shop says they have a gen 1 hood that they think will fit. Are there concerns about using the wrong part here? My car has been in the shop for 6 months and I'm wondering if the shop is just trying to push this through...

Thanks in advance for any thoughts and advice! | December 6, 2018

TEA score?

shane.m.walton | December 6, 2018

I assure you that I am not a "troll", and I hesitate to even ask this question here, but I'm honestly stuck and just want my car back and need real advice from Tesla folks. I don't trust the body shop as I have been lied to every step of the way... Please take this question seriously. I have documentation I can provide if anybody is interested. Please only serious responses. Thanks.

SO | December 6, 2018

Is there another bodyshop you can contact and ask their advice? Maybe it’s time to take it somewhere else.

shane.m.walton | December 6, 2018

@SO, thanks. Not being proficient in laws, especially with consideration of insurance involvement, I don't think it is that simple. I think I have to allow the "certified" Tesla shop to complete the repairs. I'm happy to learn that I'm wrong, as I would like nothing more than to be dealing with someone else at this point. Thanks!

SO | December 6, 2018

Perhaps you could call someone else anyway and just describe the situation and ask if that sounds plausible. Perhaps in return for their free advice, you would use that new place next time (which hopefully there won’t be a next time.). It’s a long shot but at least you would know.

Another option is to send a question through your Tesla account page describing the situation. I’m sure Tesla would prefer to not send another hood. Waste of money and resources for them too.

jordanrichard | December 6, 2018

I can only assume this holds true where you are, but here in CT one can have any their car repaired at any shop.

Silver2K | December 6, 2018

Tesla couldn't possible be having stamping issues considering they are building cars with what they are stamping. All hoods are the same and the only thing that has changed is the latch and the fold at the very tip of the hood to strengthen it. There may be other minor changes but the dimensions are the same. I think your body shop is off not the hood.

PS: I had a gen 2 hood installed on a 2013 S without issues

shane.m.walton | December 7, 2018

@SO - Completely agree that sending more hoods is a waste of time/money/resources etc for all involved.
@Silver2K - Agree, common sense suggests that if there were stamping issues there would be lots of people having issues, kind of the reason for posting this question. Although, the fact that Tesla was willing to send two different hoods does raise an eyebrow. Thanks!

I called Tesla directly and now have a direct line to someone that is paying closer attention to this issue. Stay tuned. | December 7, 2018

Normally I wouldn't be concerned with a gen1 body part on a gen 2 car if they are the same, but in this case they are not. Actually there are at least 3 significant hood designs. The first (2012-2014 or so) for RWD cars is different then when AWD was introduced and the frunk got smaller for all cars (RWD and AWD at that time). Both of these designs (before the refresh) had a large rubber seal mounted on the hood that meshes up with the frunk liner. WIth the refresh, the frunk was redesigned and the rubber seal was moved to the liner and meets up with a flat metal area on the hood. Your 2017 is the new design, which is in production today.

Ok, I have major doubts the new part is wrong or misformed, but it is possible. I think it is far more likely there is some kind of body twist from the accident that hasn't been corrected. What I'd do at this stage is pay for a mechanic or have a friend who is mechanically oriented to visit the shop and evaluate what is going on. I'd expect seeing what the issue is with the Tesla sent part would direct you to the next steps.

For example, one test you could make is measure the distance from a point on the headlight mount to the diagonal hood hinge. Then do the same thing with the other headlight. This distance should be identical. If not, there is some kind of twist in the frame that needs to be corrected. No hood will fit until it is fixed. Good luck, and I hope you'll report back what you find. | December 7, 2018

Let me step back- Thinking about it more, I'm not sure of the pre-refresh AWD hood design. I had a 1st gen car and the current design. Never had the pre-refresh AWD car, so I'm not so certain it is different than the current hood design. Perhaps someone with a pre-refresh AWD can jump in - is there a rubber trunk seal mounted on the hood itself?

Silver2K | December 7, 2018

No, it's on the tub portion. | December 7, 2018

Here's what the first gen hood looks like:

In a quick search, I couldn't find a pre-refresh AWD hood.

Silver2K | December 7, 2018

Oops.. I jus looked and it's the same. :)

I should have known this since gen 2 hood fit my gen 1 hooded car. | December 7, 2018

@Silver2 - are you saying the pre-refresh AWD hood is the same as the original hood, or the newer 2018 hood?

Silver2K | December 7, 2018

Pre- refresh AWD gen 2 hood is the same as original