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Items for discussion when Tesla is ready to build my Model X

Items for discussion when Tesla is ready to build my Model X

When buying a car that may cost as much as $130,000.00 it seems wise to consider all the choices that need to be considered.
Besides color, inside features, wheels and tires, what other items should be considered? A few questions have entered my mind and wonder if you could add to the list:
1. If the nearest Tesla showroom is hundreds of miles away, where will the purchased car be delivered?
2. If living in a rural location and the Tesla needs repair, who does one call? How soon will there be a response? What will happen when there is a response? Will my car be picked up and a different car brought to the house?
3. Will the Performance option require more electric power per mile than a Tesla X without the Performance package?
4. How much does the home charger for the Tesla cost?
5. When and where would the Tesla be taken for repair if it was involved in an accident in a rural area of the USA?
6. If living in the Northeast, are snow tires recommended and how would they cost
7. How much will the warranty cost and what benefits are there to buying the warranty

Would be very grateful for your suggestions and additions to this list.

NumberOne | November 2, 2014

All if these questions also apply to Model S, and can be easily answered.

1. Unless prohibited in your state, the car is ordered online and delivered to your home. If home delivery is disallowed in your state, then you have to go and pick up the car in a neighboring state. Normally, the delivery cost is reduced if you pick it up at a store or service center.

2. Call a Tesla Ranger.

3. The performance option does not require more electric power, although it is only available in 85kWh. The on-board power inverters make all the necessary adjustments.

4. The home charger could be free if you plan to charge using 110v or if you have a 50 amp, 240v outlet available. My preference is a High Power Wall Charger (HPWC), which is capable of charging your car is as little of 5 hours from a near depleted state. Getting the most benefit from the HPWC requires the Dual Charger (On Board). The HPWC is currently priced at $750 and does not include installation. The cost of installation varies.

5. One would need to contact Tesla after such an event, but hopefully it would never be necessary.

6. Snow tires are optional, but always beneficial if you feel it is worth the trouble. The Model X is not a sports car, and will come with all season tires as standard. The brand and cost of the snow tires are hard to determine until the car is actually in production, so I am sure that topic will be revisited next fall.

7. The cost of the warranty will be the same as the Model S. I would recommend getting the warranty because of all the electronics, and because of the nature of the door handles and Falcon Wing doors. Although the car is likely to outlast its warranty, I think it would be a good idea to get the extended warranty at the time of purchase.

vandacca | November 2, 2014

1. If the nearest Tesla showroom is hundreds of miles away, where will the purchased car be delivered? I'm not the best person to answer this, but I understand that they can do delivery to your door (perhaps costs extra). Others on the forums who have ordered a Model-S could answer this question better than me.

2. If living in a rural location and the Tesla needs repair, who does one call? How soon will there be a response? What will happen when there is a response? Will my car be picked up and a different car brought to the house? Tesla does employ "rangers" that will come pick up your vehicle. Again, there may be an extra charge for this service.

3. Will the Performance option require more electric power per mile than a Tesla X without the Performance package? Go and use the Model-S design studio. It does appear that the Performance package has a range with 10 less miles.

4. How much does the home charger for the Tesla cost? The Model-S design studio indicates wall charger is $750 US.

5. When and where would the Tesla be taken for repair if it was involved in an accident in a rural area of the USA? My guess would be the nearest Tesla Service Station

6. If living in the Northeast, are snow tires recommended and how would they cost This is a personal decision. Personally, I would recommend the use snow tires, but my brother didn't for his first winter and he thought it was fine. However, he will be getting snow tires for this next winter.
- 19" Snow tires: $2,500
- 21" Snow tires: $5,500
I would recommend getting the Subzero Weather package ($750) as well, which includes:
- 3 zone heated seats
- Wiper blade defrosters
- Washer nozzle heaters

7. How much will the warranty cost and what benefits are there to buying the warranty There is a standard warrant that comes with the car, which in my opinion is good enough. However, if you feel like, you can purchase an Extended Warranty

timf2001 | November 2, 2014

These are in addition/response to the previous answers:

1. I am not aware of any state where home delivery is prohibited. In states where Tesla cannot sell directly, the car must be paid in full prior to shipping and will be prepped at the nearest out of state service center and delivered via a third party truck. There is no extra charge for home delivery in these cases.

3. Having the performance package alone should not increase your energy usage noticeably, but if you make use of the extra performance through quick starts and higher overall speeds, you will be using more energy than driving with more efficient techniques.

5. You would need to take it to the nearest Tesla certified body shop. Tesla service centers do not do body work beyond warranty repairs. You would need to ask Tesla for a list to determine how far away from you this would be.

ian t.wa.us | November 2, 2014

Just to clarify vandacca's response to #6 above, those are the prices for a complete set of wheels AND snow tires. If you're just buying a set of snow tires to be swapped onto your wheels each winter the price will be far less. How much depends on what model of tire you choose.

You will however pay more with each swap (twice a year) because there is more labor involved when swapping tires on to and off of one set of wheels. I prefer to have an extra set of wheels with snow tires on them so I can do the swapping myself with a floor jack, socket wrench, torque wrench and elbow grease. YMMV.

With regards to the Ranger Service, I have heard it stated that the distance requirement for you to be away from the nearest Service Center is 50 miles. I would call Tesla Motors directly for clarification on this if it is a concern though.

Cheers!

Brian H | November 2, 2014

In general, swapping tires only is discouraged by many, because it is hard to avoid some damage. But it is possible, and cheaper than swapping wheels.

vperl | November 2, 2014

It amazes me when some ask questions that are all on the Tesla site!

I, read information on the Tesla site, one may notice Tesla has pages and pages on each question asked.

Since I am serious, and have a reservation , I do my homework.

I am waiting for someone to ask were the oil filler cap is located, or how big is the gas tank.

But, it is understood

trolls like to ask stupid questions

TonyInNH | November 2, 2014

I'm in the Northeast as well and not sure about the Winter tires. AWD should reduce and possibly eliminate the need for them. I currently have a BMW with AWD and haven't needed winter tires.

brad | November 3, 2014

vperl, you are absolutely right! I recently had my NEMA 15-50 installed in my garage and the same day I had a flatbed truck pick up an older Mini Cooper that I need to have towed to the shop. I decided to pick the brain of the tow truck driver so I asked him if has had much experience with problems with Teslas. I assumed that over time these drivers see patterns of which cars break down more often and so I wanted to know if he had been called often to deal with Teslas.

His response floored me. He had one and only one call for a Tesla. The driver was on the side of the road on a major highway near where I live. He informed the Tesla driver that he would put his car on the flatbed and give him a ride to a charging station. The car owner told him not to touch the car, but instead insisted that the tow driver bring him a few gallons of super premium gasoline. He told him to be sure to bring the receipt so that he could verify that it was the best quality gas!

The tow driver stopped him and said "Sir, I really need to get your car up on the flatbed as I can't bring you gas". Once again the Tesla owner berated the the tow truck driver and screamed at him to bring him gas.

The tow operator left him standing there. When he told me the story I was pretty amazed that some rich guy had bought a Tesla and literally thought he had run out of gas. I wonder how loudly he yelled when the next tow truck driver told him the same thing?

Also like TonyInNH, I am in the DC area and I have been driving an AWD BMW 750 for the last 6 years and have not needed winter tires.

NumberOne | November 3, 2014

That is some story, although I find it hard to believe that the person who was stopped next to the road actually wanted gas (despite the theatrical argument.) One possibility would be that he was not the actual owner. Perhaps the person driving the Tesla was trying to play a joke on the tow truck driver. Not very nice, but there are all kinds of people out there.

Sleepydoc1 | November 3, 2014

What would Jiffy Lube say if you brought one in?

Brian H | November 3, 2014

More evidence that stupidity and wealth are not incompatible? I wonder where he would have poured it if he got it.

Red Sage ca us | November 4, 2014

Note to Self: Never lend your Tesla to someone whose IQ is not an order of magnitude above their sneaker size.

Brian H | November 4, 2014

About 5% of people never get their forebrains hooked up right (impulse control, ethics, empathy, anticipation, judgement, etc.) Smart or stupid.

sg021.pa.us | November 4, 2014

6. If living in the Northeast, are snow tires recommended and how would they cost?

The recommendation for winter tires would likely be the same as any other car, so I don't know how much of an issue this is. If you live in an area accustomed to winter tires it's likely something you're already well aware of. There's a good chance the extra set is about the same cost as any other luxury make for a given wheel size.

In Philadelphia most everyone uses all-season. I have looked into two sets of wheels pretty thoroughly, and given the snowfall in this area it is difficult to justify the investment. I would imagine the transition happens somewhere in New England.

Brian H | November 5, 2014

In the long run, the only extra investment is the swap charge. Any miles put on the winters are deducted from the no-seasons.