MCU Touch Screen Yellow Border: Dealer Update

MCU Touch Screen Yellow Border: Dealer Update

Model S 100D (June 2017). 4 months ago I had my MCU screen replaced due to the commonly reported yellow border issue. The yellow returned recently and I stopped by the Las Vegas SC yesterday morning. They informed me that as per a memo they received yesterday, touch screens with this issue will be receiving a new version of the screen. The bad news is that they are not expecting them until "Early Summer of 2019".

jerrykham | December 5, 2018

That sounds about right for when I will need my next one. I've had one replaced already (September 2017 build vehicle). I expect to have the yellow border back around summer of 2019 (just based on other folks who have had more than one replaced and reported it in the various threads here - not based on any science or anything).

cfishkin01 | December 5, 2018

I'm supposed to get mine replaced 12/11, next week. They haven't called to cancel yet, but I'm wondering if I should wait.

reed_lewis | December 6, 2018

I have had two replacements for my yellowing border. Lets hope the one I got a few months ago stays clear!

...Also, not to be a stickler, but there are no Tesla dealers. They are all factory stores.

bp | December 6, 2018

Even if you are able to get a replacement now, there's a strong chance you'll be back to the Service Center in 6 to 12 months to get another replacement, until Tesla's supplier has corrected the adhesive problem.

Since the yellow band is cosmetic and doesn't impact operation, if it happens again to our S 100D (which is on its second console display), I'm willing to be patient and wait for a few months until they permanently fix the problem.

Bill_75D | December 6, 2018

"...Also, not to be a stickler, but there are no Tesla dealers. They are all factory stores."

@Reed, but you are being a stickler. Reminds me of another poster who loses his mind when someone says "wall charger" instead of "wall connector".

NKYTA | December 6, 2018

@Bill, it is a pretty important distinction. The first is a whole new way of doing business for a car company. The second, well that can be forgiven.

reed_lewis | December 6, 2018

I agree with @NKYTA. The name of something (wall connector vs charger) is semantics. OTOH calling a store a dealer implies that the local location is a independent company which as we know is not the way Tesla operates.

...and perhaps I was being a stickler, but I think that we should call Tesla stores stores, not dealers! | December 6, 2018

To jump in on the dealers vs. stores. Dealers have an approval rating below congress, and are mostly assumed to be one of the ultimate scam operations with high-pressure sales tactics, obtuse pricing, shady service processes and independent of the manufacturer. A Tesla store has a good connotation, where you what you see is what you get for a clear price, backed directly by the manufacturer. Tesla stores may not be perfect, but I shutter to consider a Tesla store a dealer - it's a world of differences :)

reed_lewis | December 6, 2018

Tesla stores remind me of Apple and Microsoft stores. They are owned by their respective companies, and you do not feel a high pressure sales environment in either of them.

And I agree with - Most auto dealers are one stop below pond scum. There are a few good ones, but the vast majority are not places that people enjoy going to.

I much prefer the one price for everyone methodology for Tesla/Apple/Microsoft. The concept of negotiation for the price of a car makes no sense in the real world!

jordanrichard | December 6, 2018

I think part of the reason people keep saying dealer is because for many people, they just see a dealer as the broker for the sale of the Ford they are buying. In other words, many people don't realize that they are not buy their car from the car company.

jordanrichard | December 6, 2018

To a degree I feel sorry for the car companies because their brand's image is solely in the hands of the dealers. At least here in the states. | December 6, 2018

It is a store or service center. And
It is a connector.
Period. Any other words, phrases, or descriptions are simply... wrong.

Tropopause | December 6, 2018

I'm with bp, patiently waiting until Tesla solves the yellow border issue before letting the Service Center work on it. I've had the yellow border for quite awhile now. It hasn't gotten any worse and doesn't bother me so long as a permanent solution arrives before my warranty expires.

akikiki | December 6, 2018

Yep, guilty has charged - not wall charger. And wheels, not rims. The rim is still the metal part on the outside edge of the wheel.

My pet peeve is daily use of words. Its sad how the use of our English language is going down hill with the younger generations. Quick example. Its become so routine to hear "me and her" or "me and him" instead of she and I, that no one bothers to correct any more.

If Tesla had called it a wall charger, then I would call it that too. I haven't lost my mind over it - yet. :)
Bill, thanks for noticing. God bless, safe driving and Merry Christmas.

SUN 2 DRV | December 6, 2018

akikiki +3 Dealers, Chargers and RIMS!!!!!!!!!!

Yes, I so often wonder why some people only want the rim and ask myself why they don't want the rest of the wheel when thats actually where all the purty parts are?

akikiki | December 6, 2018


bill | December 6, 2018

The English language is a fluid thing that evolves over time. What was correct English today may not be tomorrow. It is how we use the language. So thow would be best not to let it upset thee.

akikiki | December 6, 2018

bill, that's good advice. But we we should not just roll over. And Sorry, I meant my shout out for Bill_75. But same highway and holiday greetings to you too, sir.

akikiki | December 6, 2018

minus one we