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Model S Delivery Dates and Sequencing

Model S Delivery Dates and Sequencing

Hi everyone,

I know the last few months have been quite frustrating surrounding two issues: Model S delivery dates and the sequence of deliveries. Our communication on these two issues has been weak at best. There are reasons for this, but it will only sound like an excuse if I try to explain them, so I will not.

What you need to know is that we have been intensely, intensely working on these issues. A personal communication will be going out today to all Signature reservation holders that have not received their car (or are scheduled to receive their car in the next few days). This communication will explain at a high level what has happened and what will happen going forward.

For those who have been caught up in this whirlwind of issues, I apologize for the inconvenience. Our first communication to help take care of this will be out soon.

Sincerely, GeorgeB

Maestrokneer | October 18, 2012

+1 what DouglasR said.

As P2821, and an MVPA with a Nov/Dec delivery estimate, I'd love to understand how many cancellations and other cars there are between me and my configuration. It's sounding pretty doubtful I'll be getting it this year, which is quite the blow to what we had planned for taxes.

BYT | October 18, 2012

I have been e-mailing my delivery specialist and he has been responsive, either the same day or within 24 hours. Although he hasn't been able to give me much news, he has been communicative none the less. I asked him how often I should check back, what was a fair amount of messaging. He told me 3 times a week should be good. I send messages to him on Monday's, Wednesday's and Friday's requesting updates as per his recommendations... :)

dahtye | October 18, 2012

@scottssp,

I have the same exact config as you: Sig Red P85, Black leather, pano roof, 21" wheels. My stated delivery window is 10/7 to 10/21. I just emailed my delivery specialist but too early for an answer yet. I'm taking factory delivery versus you taking delivery in "the O.C.". So, maybe we'll be contacted at the same time since they need to dispatch your car on a truck versus me driving there. I'm Sig #567.

I believe bgoodwin also has this same config.

JoeFee | October 18, 2012

"dpann@pacbell.net | OCTOBER 18, 2012
I emailed my delivery specialist and he said my delivery window changed from 10/14 to 10/28 to 10/24 to 11/7. Performance Sig #1063"

S-1092 P85, Wht/wht/all options. Just heard from my DS he is moving to FL but I have not been pushed back (yet) org delivery window is still 10-14 to 10/28. Keeping fingers and toes crossed !

Brian H | October 18, 2012

Hm. Isn't the 85 doubly redundant in 'Sig P85'? A Sig or Perf is an 85 by definition.

MichaelHMB | October 18, 2012

Dear George,

Your message was timely and warranted. As someone who has been on the reservation list since January 2010, on the one hand the anticipation is huge and on the other, another thirty days isn't the end of the world. Frankly I'd rather get a realistic date further out, than an overly optimistic date that gets missed. Under promise and over deliver should be the mantra.

And, a nice polo shirt or coffee mug would go a long way to soothing the restless. Just saying.

Vawlkus | October 19, 2012

Canadian deliveries aren't slated until next year, so how can you be expecting a Canadian delivery this year?

CraigT | October 19, 2012

KBF,

I received my paperwork in August and was told delivery would be Nov/Dec. The CDN Sigs are being delivered after the US Sigs but that was always the understanding.

joepruitt | October 19, 2012

I just took delivery last night of my Sig #497! My Delivery Specialist Ben was awesome delivering the car to my home in the pouring rain on a week night. He waited until 8:00pm so my kids would all be home to do the walk through. The car is awesome!

Captain_Zap | October 19, 2012

It was definitely a gully washer last night and I was thinking your delivery last night.

Looks like you get a break for a drive today!

Congrats!

blurry_eyed | October 19, 2012

Congrats joepruitt! Enjoy your car, hopefully you'll have time over the weekend to take some nice long drives.

Does your car have the little storage space installed (cubby hole) just under the bottom of the touch screen?

joepruitt | October 19, 2012

@blurry_eyed, I looked for it but it's not there on mine. I was looking for it this morning to put my phone into and noticed it wasn't there like I remembered it in the test drive.

joepruitt | October 19, 2012

@Captian_Zap, thanks for thinking of me... B-).

EdG | October 19, 2012

26 cars built earlier and 28 cars built later... So why is it that some customers with a sequence number hundreds later than some still waiting already have their cars? This explanation just makes me think George B is missing something.

Thanks for the explanation, but it makes no sense. And, at least in my case, the choice of interior finish is not applicable.

Mel. | October 19, 2012

CraigT, sorry I was over the top, I was frustrated and wanted someone to take responsibility
For the sequencing screw ups and was a d.

Michael | October 19, 2012

What is the sequence number? I am new. I know I have long wait but does anyone know how reservation number 12618 fits in. Would that be p12618. Any help is appreciated.

Mel. | October 19, 2012

Michael, you are p 12618, your sequence is that over 12000 are ahead of you, you are looking at a July delivery. The deliveries so far have been out of sequence, but that we believe has been rectified.

Captain_Zap | October 19, 2012

You are the 12,618th reservation for a Model S. That is your sequence number. Right now Signatures (S) and Special Signatures (SSL's) are being delivered. Before that the Founders (F) cars were delivered. You will find estimates about how how many remaining reservations there might be in the Reservation Tally thread. (Accounting for changes to an X or cancellations every quarter or so.)

Welcome to this exciting adventure!

http://www.teslamotors.com/forum/forums/model-s-reservation-tally

mrspaghetti | October 22, 2012

@Michael

Also, your delivery is pure speculation at this point. I hope the guesses @ July are correct for you, since that would put me earlier than expected. I'm #10888 and I have mentally prepared myself for a June/July delivery. Anything earlier will be a bonus!

Whity Whiteman | October 22, 2012

would be interesting to get some info about P-delivery in Europe

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