MX Bluetooth issues with Iphone X

MX Bluetooth issues with Iphone X

I'm having issues with my Bluetooth and Iphone.
Most of the time when I make an outgoing call, the bluetooth does not work - the person I am calling can hear me but I can't hear them!
I have to make several attempts until it works and sometimes when I hang up I hear my apple music start playing automatically.

Tesla cannot fix this...any ideas?

lilbean | February 4, 2019

It’s a known issue with all the models and different phones. It’s usually the first call that is the problem. There is no fix that I’m aware of at this time.

jjgunn | February 4, 2019

Shut off all the apps using Bluetooth. Like your music.

Ensure the only BT connection from your phone is to the car. No ear buds, etc.

Try making a call.

I do not have any BT issues with a Pixel 2 XL & latest firmware on the MX.

1 firmware update I had to reboot the car & re-connect the phone. Other than that, I have had zero issues with my BT connecting to the car or working. People always comment how my "headset" sounds so good. When I tell them I'm in the Tesla, the reaction is usually..."Wow, can't even hear the road!"

I only use it for phone calls in the car. I don't stream music over BT. I'm guessing that's where the major issue lies & exactly why Tesla can't do anything about it.

BT isn't your wireless home router. It's not intended for multiple connections or high bandwith streaming.

behroozan | February 6, 2019

Lilbean is right - it’s always the first call and the person I am calling can hear me but I can’t hear them...started after a recent upgrade - and also sometimes music plays while I am making a call even though music over Bluetooth is turned off
Very very annoying...

David Trushin | February 7, 2019

I have the same problem. It's a shame that they gave us a whooped cushion but you can't call your friends to tell them about it.

Vawlkus | February 8, 2019

Try judging the volume up/down slightly after the call connects. That’s cleared it for me.