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New announcement of charge/cost for supercharge stations

New announcement of charge/cost for supercharge stations

Email release today indicated ALL vehicles purchased after 12/31/2016, will only be given 400 kw of supercharge credits (roughly 1,000 miles) per year) at no charge. Any amount over that will be at a cost.

If you read the entire blog, it goes on to say "These changes will not impact current owners or any new Teslas ordered before January 1, 2017, as long as delivery is taken before April 1, 2017.: in other words, since no Model 3's will be available at that time, ALL MODEL 3 Tesla's will have to pay for the vast majority of supercharge use.

I do not think that is fair. We bought these cars before this charge was announced. In my opinion, I do not believe this is acting in good faith on the part of TESLA, a company which I believe has the utmost of good faith and intentions to help the world.

Yet, as a consumer, I feel this is screwing us.

Comments?

rocknsurf | November 12, 2016

I fully agree, this an unfair turn for Tesla to do to its customers. It reeks of a bait and switch move, which is generally something one would associate with a business lacking scruples. Hopefully Mr. Musk and company will come to realize this is poor customer service, and bad press, and will rectify the situation.

Not that it matters, but the duties of my job entail daily driving, possibly as much as 20,000 miles per year. I remain however, increasingly excited to take delivery of my new Model 3, whenever that may be.

OneArmBandit | November 12, 2016

When the Model 3 was unveiled Elon said they will be super charger capable, but never said it would be free. That would be nice, but for the price of the Model 3 I never expected Tesla to offer free super charging. Even having to pay it will still be much cheaper than gas.

Don Schmidt | November 12, 2016

I think it was a mistake to ever offer FREE kilowatts. As soon as the SC stations fill up again, less free kilowatts. Right now you've got the U.S. taxpayer providing $7,500 for your car cost.

Don
Vancouver, WA

bj | November 12, 2016

@ronski526 - if you made a poor assumption and ignored Tesla's fairly strong indications after the reveal that SC would not be "FFL" in the base model, then you only have yourself to blame for ignoring the signs, not Tesla.

So you'll get 400 kWh of free SC "fuel" per year and the rest may be free (Tesla destination chargers, or other public chargers) or if you charge at home, money you would have spent anyway. And you have the temerity to complain!!

Sheesh...

bj | November 12, 2016

@Don Schmidt - Right now you've got the U.S. taxpayer providing $7,500 for your car cost.

Nope, not for those of us abroad. And no EV incentives where I live whatsoever, Tesla competes in the free market dollar for dollar. And succeeds. It was reported in the paper this morning that Tesla is the fastest growing car brand in this country.

Which really really gets up the noses of those who think EVs cannot compete without subsidy and Tesla will go broke the instant US incentives are phased out.

stephan.zosso | November 12, 2016

Even for the cost of a Model S or X the free supercharge cannot be a future solution. I never expected to get free energy for my TESLA 3. And, free energy is the key to endless consum and waste. Producing energy (electricity) is not environental firendly. Anf those who consume a lot, have to pay a lot.

KP in NPT | November 12, 2016

We did not "buy the cars" yet. We have a reservation than we can or can not turn into an actual order.

Free supercharging for the Model 3 was never promised. That they are changing the policy for all cars going forward, not just the 3, at least shows they are not trying to create an "us versus them" amongst owners.

I am a current owner and paid for supercharging in the price of my Model S. That feature is not baked in to the price of the model 3 we will order. I regularly use superchargers for my commute and will happily pay - as I will blow through my 400kwh in a couple of months.

jmda61 | November 12, 2016

The unlimited and for life of vehicle charging is a $2000 paid option and is not free. Owners of Model S and Z are paying for that option ( hidden in the price of vehicle) On Tesla's web site when buying the S with 60kW battery, there was a $2000 option for unlimited charging or $2500 if u chose later.

msofsd | November 12, 2016

I will rarely if ever use the superchargers, but having access to them if needed on a trip is a must. What Tesla came up with is a great solution for me and more than fair.

topher | November 12, 2016

I think we got the best possible solution.

I do not expect to use large amounts of supercharging. So I did not want to pay $2,000 dollars for it (either included in the price or as an option). I do not, however, expect never to use it, so having optional free use as the only option (as some here predicted) would have made me cancel my reservation. Paying for what is used is (as I have said before) the only reasonable, economically sound, method of paying for a long term commodity (nothing else is fair). Tesla deciding to bundle a small amount of charging into the price of the car looks (to me) like a "first one's free" loss leader, and I am fine with that. It is at the level where it actually feels like a gift (even though we all know it comes out of the price of the car). For me, it represents $64 per year.

If you expected to use more supercharging than a $2,000 optional (or bundled) package would cost you, then you were hoping to put your costs onto other people. Is that fair?

If you missed the conspicuous lack of the word 'free' on the supercharging claim, that is all on you. People have been talking about that for 7 months.

If you have a reservation (not a purchase), you can get your money back and buy a Bolt instead. Of course, the bolt is more expensive, does not come standard with fast charging, and has no 'free' energy.

Thank you kindly.

shjonas61 | November 12, 2016

The email release today did not state "ALL vehicles purchased after 12/31/2016, will only be given 400 kw of supercharge credits", it's stated "For Model S and Model X vehicles ordered after January 1, 2017, 400 kWh of free Supercharging credits". Does this mean that the model 3 will not get any free credits?

Bighorn | November 12, 2016

I think you're wrong. This discussion took place at the time of the Model 3 introduction. Free supercharging was never mentioned. JB has also said they'd reconsider charging for charge at about the million car mark. I think that got moved up by the accelerated program to deliver new 3s.

jefjes | November 12, 2016

I was and still am greatly pleased with the change in Supercharger policy. I was not happy when contemplating paying extra for SC access on a car I'll barely be able to afford at the base price. Giving me 400kwh for free annually and the ability to buy more as I need works perfect for me and many other reservation holders. If someone needs FFL, then buy a new MS/X now or a used one that already includes it. Who really knows that it may not come back as an option at some future date because we have seen Tesla be flexible on some items in the past. No matter what, it definitely isn't bate and switch since it wasn't promised when reservations were being taken and nothing has changed for cars already sold. If anyone doesn't like the new SC policy, that has already deposited $1k, cancel your reservation now. I'm sure the rest of us won't mind moving up in the order process.

SamO | November 12, 2016

@Bighorn,

+1

Also, The acceleration of their self driving capability may have contributed to the timing.

melinda.v | November 12, 2016

@shjonas61 - the email was aimed at pushing S and X purchases now. the original blog post noted it as all Teslas ordered after 1/1/17 / delivered after 4/1/17 not specifically S and X.
Until Tesla says otherwise, I think it's safe to assume the Model ☰ will follow the same 400kWh plan.

shjonas61 | November 12, 2016

Lots of misleading and confusing information. I will wait to see what the facts are, and if the model 3 does not come with the free 400 kWh, I will cancel my order. Sorry, I'm so far down the list, my cancellation won't benefit anyone for a very long time.

topher | November 12, 2016

@shjonas:

Seriously, $64 per year worth of free fuel, is a breaking point for you on a $35,000 car? I am sure that there are a bunch of car salesmen who would love to know that.

Thank you kindly.

Bighorn | November 12, 2016

Nose meet face.

Ehninger1212 | November 12, 2016

Doesn't matter to me at all. I would be happy to pay whatever small fee it would cost to supercharge.

Jcastillo18 | November 12, 2016

I never expected free charging for my Model 3. I was not surprised by the announcement. I plan to charge at home 99 % of the time at home. So it's not really a deal breaker. What it does show that the Model 3 will be released in 2017 since this mainly the idea to alleviate the heavy flow of Model 3 at the charging stations

petedds | November 12, 2016

Bait and switch or fair policy? Unfortunately, the information was not given out accurately to those of us whom are expecting the MOdel 3 to be comparable with the Model S. Too bad!

akgolf | November 12, 2016

I wasn't expecting free charging. It doesn't make sense based on the price of the car.

But, I could see them bundling it with an upgrade.

Either way I'm happy, still get to use the SC network if I need to.

up north | November 12, 2016

They should make it 100 kWh 250 miles, the same amount of range you would get if you were buying an ice. Then charge so much after that.

Haggy | November 12, 2016

Tesla is saying that they will be giving more or less the average amount that current owners use per year at superchargers, and for free. That's better than what we were led to expect from the beginning. For me, the Model 3 will be a second car. Knowing that I could make an 800 mile round trip after starting off with a full charge, and use 400-600 miles of the allowance depending on whether there's a destination charger where I go still looks pretty good. Assuming this is the allowance for the Model 3, and you get only 1000 miles out of 400 kWh, that's pretty good but I suspect most people will do better and that Tesla is being conservative with their estimate.

The catch is that what's average for Model S owners might not be average for Model 3 owners. It's not that the typical Model 3 owner will drive more. It's that it might be more typical for a Model 3 owner to live in an apartment or condo with no easy access to charging.

Sleepydoc1 | November 12, 2016

The $64 of free electricity is $0.16 per kW. In Sacto, on TOU, we pay $0.071 between Midnight and 6AM. That is $28 in free electricity. It comes to about 1000 miles on my X at 75-80mph on I-5 to L.A. and back on a cool spring weekend.

1000 miles on the old Volvo at just under 20mpg is 50+ gallons of gas at $3.05 for premium gas = $150+ of gas. The point is, in an EV, you can go so much further with $100 of electricity than $100 of gas in a comparable ICE car. I suspect Tesla will charge something low, but not give it away. There when you need it to travel, but even less worth it for a local to take the time and charge for a couple $$s of electricity that costs a couple $$s. It will still cost a lot less than $100 in electricity for me to do a round trip to L.A. Yes, I have FFL on my X, but my M3 won't. It is going to take me years to break even on the "$2000" cost added into my X to cover superchargers, but the comfort of knowing they are there is worth it. I am very appreciative of all the current/past owners who have funded the current network, whether they use it or not.

mntlvr23 | November 13, 2016

I am very pleased with the new policy. It is sustainable. It saves the buyers of the less expensive M3 the initial $2K hit, while still providing the necessary access to superchargers.

Well Done Tesla !!!

andy.connor.e | November 13, 2016

I think it depends how much he is going to charge you per kWh. Most public stations are ~$0.50/kWh which is nearly 3x more than what i pay at my house utility. If Tesla sets a very reasonable price for charging after 400kWh, then i dont think this is something to complain about. Understanding that growth has more cost, You cannot expect Tesla to be paying for hundreds of thousands of cars free charging. There has to be some sort of cost offset, even if that means Tesla makes Zero profit on Superchargers, so so that they are not hemorrhaging money.

I see it as more of Look at what they are doing for us right now. The car they are providing us look at that sophisticated piece of technology. Are we really going to complain about free charging? Yes they did not necessarily indicate that they were going to charge us at the time of the unveil, but completely honestly.... Tesla is probably not going to use this as a profit scheme, so if the cost is low enough that a "full tank" costs you like 8$, are we going to complain? Its much less than gas.

tstolz | November 13, 2016

Yeah ... with all other car companies giving away free fuel for life you'd think Tesla would do the same .... Oh ... wait a minute ...

Lol

tstolz | November 13, 2016

The rate Tesla will charge will be fair but will unquestionably be more than what you will pay at home. Infrastructure costs money and fast-charging infrastructure is more expensive than slow charging infrastructure. These costs have to be paid for.

I expect cost to Supercharge will be about 2/3 the cost of the equivalent cost of gas and home refuelling continuing at about 1/3 the cost.

As others have pointed out ... Superchargers were never free ... you had to pay thousands up front! For the vast majority of people the cost to own a Tesla went down with this announcement!

Haggy | November 15, 2016

"The $64 of free electricity is $0.16 per kW. In Sacto, on TOU, we pay $0.071 between Midnight and 6AM. That is $28 in free electricity. It comes to about 1000 miles on my X at 75-80mph on I-5 to L.A. and back on a cool spring weekend."

I don't know about you, but I don't tend to take long trips between midnight and 6 am. If it were a matter of charging the battery first while the car is idle, you can do that anyway. Once you are on the road, you need superchargers, and pulling into your garage and waiting until midnight isn't going to be an option.