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New Firmware V 4.3

New Firmware V 4.3

Just installed V4.3 with two new features:

- you can now set the time to start charging (Yea!)
- climate control adjusted to be a bit warmer on all settings

Thanks, Tesla!

jackhub | March 16, 2013

I had a problem with the 4.2 upgrade. It would not download while I was charging. When I was given the choice of 2 AM or immediate, I unplugged, touched immediate and the download went without a hitch.

dbourne | March 21, 2013

So I saw the software update notification on my screen today but dismissed it because I wasn't ready to install it and wasn't sure what time I'd be able to park it and schedule it and now I can't find anywhere in the user interface to tell the car to install it!

Thoughts?

dtaubert | March 21, 2013

dbourne: try under the Tesla menu (Tesla logo in the middle at the top of the screen). I've also seen a clock appear next to it, but I think that's after you select a time for the upgrade.

Cattledog | March 22, 2013

docdac - Same here, showed up on my screen, OK'd 2 AM, checked next morning and no update and no way to bring it back. Not sure what's next, waiting I guess.

rroonnbb | March 22, 2013

Yeah, same thing as dodac/cattledog - mine showed up a few days ago but I wasn't going to be plugged in that night so I dismissed it. Now gone. Suspect that was right after they pulled back on 4.3 and that it will show up again once the update is re-released (and presumably they're still doing gradual rollout as well)

mkh1437 | March 22, 2013

Looks like they are on the second iteration of 4.3. I received 1.25.35 (4.3) several days ago, and last night I was notified of another update. After this update, I am now on 1.25.40, which still shows 4.3. No changes to the release notes.

jackhub | March 22, 2013

Cattledog, My 4.2 upgrade would not load at 2:00 AM while I was charging overnight. I unplugged at 1:00 AM and the upgrade went fine. I don not yeet have the 4.3.

mkh1437 | March 22, 2013

Both of my 4.3 upgrades (1.25.35 and 1.25.40) occurred while the car was plugged in, although charging was complete. In both cases, I scheduled the update Now, rather than waiting for 2:00 AM.

Brian H | March 22, 2013

The upgrades mess with the electronics, and you can't be charging while all that is going on.

rwang | March 24, 2013

Upgrades up and running for 17XX

Shelmire | March 24, 2013

PLEASE FIX THE NAV. TO SHOW RELATIVE DIRECTION!

Also, maybe I'm stupid, but I cannot figure out how to label my destinations. HOME, OFFICE etc. If there is none, please fix this too. It is sad that our Buick Enclave has better nav. than Tesla.

gan1812 | March 24, 2013

I received 3 sets of V4.3 upgrade 1.25.25 a week ago, then 1.25.35 a couple of days ago and then 1.25.40 yesterday.

derek | March 24, 2013

@Shelmire

"PLEASE FIX THE NAV. TO SHOW RELATIVE DIRECTION!"

I hate relative direction. I love North up. It is wrong to suggest that what you want is a "fix".

Here's why:
- I'm holier than thou, and it takes decent spacial perception to understand North up, and I have it.

- North up is how traditional maps work, traditional orienteering is done. The method is established and consistent.

- North up offers additional information: Heading up does not tell you which direction you are traveling, but North up does.

- Heading up already exists on the left of your speedo.

Now, if you are asking for an option with a user switch, then that makes sense.

There is currently no Home, Office, Favorites, etc. You're right. We should have that.

Tesla Nav is better than almost anything out there except Android phones (tie), because it uses Google and has accurate voice recognition. It offers what is called "one shot input" meaning you say your full destination, in just about any order, complete or incomplete, and Google usually finds it. Other systems require you to go through the steps: Nav > City > Street > Number...and if you're off by a hair, it messes up.

DouglasR | March 24, 2013

@derek +1

Also, someone mentioned that to have the map continuously rotating on the huge screen would take a great deal of processing power, more than what the car can do. I don't know whether that is correct, but if so, I think TM has the best of both worlds.

hnashif | March 24, 2013

@derek +1

The thing is, we already have car heading up on the instrument. So we do have both. I find the combination very useful as the main screen shows me where I am and the instrument screen shows me what to do next.

We do need the ability to save recurrent destinations and access addresses from contacts.

DouglasR | March 24, 2013

@hnashif - There is a "History" box that appears when you search, although I agree that a "Favorites" choice would be nice.

Regarding addresses from contacts, just use a voice command to "call" the contact. When it appears, you are presented with a choice of calling or navigating to the contact. Works great! The reverse works as well: use a voice command to navigate to a particular business, and if the business has a phone, you can call them. Although maybe you can just use the "call" command . . . I don't remember.

Alex K | March 24, 2013

@gan1812 | MARCH 24, 2013: I received 3 sets of V4.3 upgrade 1.25.25 a week ago, then 1.25.35 a couple of days ago and then 1.25.40 yesterday.

I received my first 4.3 upgrade about 1 week ago and it's at 1.25.35. I haven't noticed any other updates. Where some of your updates silent? I.e. did it just update your software and you didn't know about it?

GeekEV | March 24, 2013

Just got 1.25.40 this afternoon...

olanmills | March 24, 2013

Hmmm... I have the update scheduled to happen overnight today, but I'm not looking forward to having problems with the door handles again...

olanmills | March 24, 2013

@derek, agreed. I hate when people say it's broken and it needs to be fixed. I would hate a rotating map. I don't like it in my video games, and I don't like it in my cars either!

Brian H | March 24, 2013

It's a brain thing; in psych it's observed that most men prefer fixed directional orientation, most women navigate by landmarks (self as reference point.) Men often just "tack" in the right general direction, and don't care about the specifics.

Captain_Zap | March 24, 2013

Interesting Brian. Where'd you find that info?
My spouse and I must have our orientations reversed or something.

Brian H | March 25, 2013

My original degree was in Psych, many decades ago.

hnashif | March 25, 2013

@DouglasR Thanks. I'll try the "call" command.

EugeneW | March 25, 2013

I only got 1.25.40, not the earlier versions of 4.3. I installed it last week.

I'm having one problem with it, and I'm wondering if anyone else can replicate it. I have the car set to auto-lock after I walk away, but usually I just lock it with my key fob when I get out of the car.

Now, with 4.3 (1.25.40) when I walk far enough away from the car, the doors just unlock by themselves. When I walk back to the car, I can't get it to lock with the key fob. I get back into the car, then get back out, and the key fob locks the car, but as soon as I walk about 30 feet away the car unlocks again. Using the iPhone app to try to lock the car fails, too.

The only way I've been able to get it to stop doing this is to turn off the auto-lock setting.

I spoke to a service tech who said 1.25.40 was supposed to solve this issue, but it still happens to me. Anyone else?

Gary1 | March 25, 2013

I installed v4.3 (1.25.40) and the car would lock but then the handles would pop out and it would unlock itself after 20-30 seconds. The work-around I found was to turn off "auto present handles" in settings. The car stays locked after I did that (and has the problem again if I turn it back on). The local service folks (San Diego) think a hard reset (fuse pull) should fix it and they're sending someone out today to do that.

xradr | March 25, 2013

I just spoke with one of the folks at support. He said they routinely do staggered roll outs of the updates (I haven't gotten mine yet). They have detected a few bugs and have temporarily suspended the roll out. Guess we'll just have to be a little patient.

Gary1 | March 25, 2013

Just got a call. There was another customer with same probleem and apparently a new software update is needed to fix it (reset didn't do it). So, for now, I will leave "auto present handles" off.

Gary1 | March 25, 2013

One last update. I got an e-mail that the factory engineers had rebooted my door controllers (no change in the displayed software version). This does indeed appear to have fixed the problem. "Auto present handles" is back on. Full awesomeness restored!

bfranks273 | March 25, 2013

rebooted your door controllers.

rebooted your door controllers.

Whew. OK suggestion: a nice simple cron job that reboots everything every day at 3AM, assuming you are not driving, while we wait for the testing department to show up. ( I actually have done this before.)

Shelmire | March 26, 2013

"It's a brain thing; in psych it's observed that most men prefer fixed directional orientation, most women navigate by landmarks"

This is just BS. There isn't a GPS on the market that does not offer relative direction UP. My wife and I spent two entire trips doing somersaults in the front seat trying to get used to this silly thing.

Airplane GPS, my boat, hell everybody's boat has UP GPS. It makes no sense not to have it and to be able to tag HOME , OFFICE, LAKEHOUSE etc.

WolfenHawke | March 26, 2013

Updated software 2 days ago and realized this morning that my handles are not retracting. Exact same symptoms as @EugeneW.

GeekEV | March 26, 2013

@Gary1 - Wow, that's incredible that they have that kind of fine grained control over the car! 8-O

Brian H | March 26, 2013

Shelmire;
Since it's optional, it's chosen by each individual to suit. Some prefer general orientation, some prefer detailed aiming points. Directions given by Type A are unsatisfying and hard to use for Type B, and vice versa.

AndreasS | March 26, 2013

@Gary1: I'm having the same problem with my car and figured out the same solution (ie turn off the "auto present" option). Were they able to reboot the door handles remotely or did you have to take it in?

Gary1 | March 27, 2013

AndreasS, They did it remotely while my car was sitting in the parking lot at work. I didn't know they had done anything until I got the e-mail.

NKYTA | March 27, 2013

@Gary1
I just asked ownership and was told they can't do this over-the-air (though I pointed them at your thread in the forums here) and I need to bring it in. I'll wait to do that until my due bill items are in, since this isn't really that much of an inconvenience. Simply turn off auto-present and used the fob to lock/unlock the car.

Gary1 | March 30, 2013

@NKYTA
Here's the text of the e-mail I got:

"The factory engineers have rebooted your door controller and should be operating as designed now. Please let us know if they are not."

That's all I know. The handles were working again after that.

awex | July 4, 2013

Quick question. I just switched to time of use with SCE. It's cheapest between midnight and 6am. I'm going to set my schedule for midnight. What happens if I go to a different charging station and plug in? Do I have to override the schedule setting for it to start charging?

nickjhowe | July 4, 2013

@awexler - I'm 95% sure the charging time config is location sensitive. Not in the car right now so can't check.

Xerogas | July 4, 2013

@awexler,

No, the car uses GPS to to 'know' that charge timing is different at different locations. If you're at a different location, just set the charge time, and it will remember automatically.

Very slick use of tech!

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