No internet connection

No internet connection

No internet connection today.
Resetting does not fixed the issue.

Does anyone have the same issue?

michi.sengers | July 6, 2017

yes. same to me. Switzerland. both resets didn't help | July 6, 2017

This is more likely your local cellular provider having an issue or your physical location. Both cases cited above (Jun-30, July-6) appear to be very specific to your area or car and not system wide. If your cell phone uses the same carrier as Tesla, and the phone also fails to get data, then it is clearly the cellular carrier.

michelcub | July 13, 2017

Same to me today.both resets didn't help either cellular carrier is fine .

cica3838 | July 13, 2017

I have same problem in Canada.

atong | July 13, 2017

No service here either. Please read my thread on General discussion

michelcub | July 13, 2017

LTE is back here in Canada 9:30hr est

Vawlkus | July 14, 2017

Lost my LTE all yesterday, but I've got it back today. Heard it had something to do with a Rogers outage.

richard | July 15, 2017

I had the same problem tried to reset didn't work but the car was due to go in for some things so they said they did a reset and it worked but really don't believe it they must of done something else

patrice | July 22, 2017

I get this quite regularly as I cross a national boundary twice a day. The reset by holding the two thumbwheels and the break pedal usually works but not always. I recently had the problem when traveling and had no maps on the GPS, only the blue line.
The Help center advised not only the reset as described but, PRIOR to that, to turn wifi off and make sure no phone or USB drive was plugged in. Then it worked and I got my maps/LTE/Wifi back.
Hope this helps

pabattle | August 25, 2017

today I have had no internet connection. Wifi connnection works. the tune in programming works but I dont know how that transmits to the tesla. Cannot play any internet connections music, comedy. Phone works which is AT and T I am downloading the new update tonight maybe that will help. Frustrating that is half the enjoyment of the tesla is the entertainment from the net

jennamarietx | October 13, 2017

As of an hour ago, I have no LTE internet connection or Wi-Fi connection--they both disappeared. To make matters worse, the little antenna symbol on control panel also disappeared! No obvious way to re-add Wi-Fi, any suggestions? | October 13, 2017


obie.woods | November 12, 2017

No Internet Today or Wifi

michael.claisse4 | October 14, 2018

Just received 9 update. Internet keeps going out along with owner manual.

jjgunn | October 14, 2018

Dual scroll wheel reboot then be patient while everything returns.

Teslapalooza | October 14, 2018

My Car never connects to wifi when I pull in the garage anymore. Every time I pull in, I need to do a dual scroll wheel reboot and I get the wifi back for a while. Then it gets cut off again and then I reboot again. Way too frustrating. The Service center has rescheduled my appointment twice saying they do not have the part to remedy the issue. No ETA either. I think they have no clue what is causing such poor wifi connectivity in my car.

benbfinell | October 16, 2018

Mine stopped working today too... I updated to version 9 a few days ago and it was working fine, then on my way to work this morning it completely cut out and hasn't been able to connect to anything all day.

jaffrey12 | October 16, 2018

I had the same issue today. I’ve had the Tesla for a year and a half, but this is the first time it’s ever happened. Neither reboots worked for me.

lmilgrom1 | October 17, 2018

mine went out for 2 days. reboot attempt twice did nothing. magically returned today

jjewelty | April 5, 2019

Lost my music and live navigation today. The car is only 7 months old. Will it just magically return?

jimglas | April 5, 2019

reboot your car