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No refund from Tesla

No refund from Tesla

I requested refund of 2 deposits for Model 3 around the end of June 2018. My initial deposits was made over a year ago. The refund request was processed on July 5 and I was told it would take 3-4 weeks. Checked back in August and told it would take 30-60 days and would have it in the 1st week of September. Still no refund, they said give it more time. I checked in the beginning of Nov, and no response. What the hell is going on? Why can't I get my refund? Is anyone else having this problem? Is this how Tesla operates? Lies, lies and more lies?

Davila1024 | November 24, 2018

it took me over 6 weeks when i requested a refund on one of my deposits. they credit my CC once it went thru. Yes they are very slow at anything TESLA does

Earl and Nagin ... | November 24, 2018

@Mgdavila,
Their cars aren't slow though :-)

mbattle103 | December 2, 2018

Are you waiting for the $1000 deposit or the $2500 to order the Tesla?

carlk | December 2, 2018

What was the method of refund you chose? I requested direct deposit to my bank a couple months ago. It showed up in my bank account the third day.

SO | December 2, 2018

I had my refund request completed within 3 business days using the ACH bank transfer method.

NKYTA | December 3, 2018

19 days by physical check.

Apoacd | December 4, 2018

It's been 6 months for me and still no 1000$ refund to my account. I made the model 3 deposit the 27 june 2017. I ask this summer to be refund (my dad died). I gave them my bank transit number for the transfert. After 6 emails (1 by month), not 1 answer from Tesla. Of course, they removed the option to ask for a refund on my Tesla account.

Last week they sent me a "Survey" about my expectations. They never contacted me whatsoever. ARE THEY CRAZY ??

" Thank you for reaching out to Customer Support. Tesla is committed to providing the best possible experience and we hope that Tesla’s Support Representative exceeded your expectations. Please take a moment to answer this brief survey. "

Nexxus | December 5, 2018

Thank you for your donation. Please come again!

lilbean | December 5, 2018

Do it for the planet!

wluk | December 5, 2018

I got my $1000 refund within 2 days through my debit card account. The $2500 took about 4 weeks.

rdj_is | December 6, 2018

After accidently ordering a second M3 while explaining the ordering procedure to a friend, I received my refund in about a month or two. My mistake...not a problem Tesla said.

rdj_is | December 6, 2018

After accidently ordering a second M3 while explaining the ordering procedure to a friend, I received my refund in about a month or two. My mistake...not a problem Tesla said.

reed_lewis | December 6, 2018

... It is appropriate that you double posted the fact that you accidently ordered a car. ;)

Vegan | December 6, 2018

Our two went through quickly - straight to our bank. I think it took about a week or less.
However, Tesla never sent any confirmation or receipt/notice that they'd done it. I just checked my bank and saw them.