Submitted by mrobmink on December 6, 2018
I currently own a Tesla S and was solicited to come in and upgrade to take advantage of the ending $7500 tax credit. I’m not new to “
no negotiation” and I’m not new to generation X ‘ers in the show room but I guess I thought after 4 years of my ownership, Tesla got better at snobby selling; they didn’t. My problem is: no follow up, no returned phone calls and no anticipation of typical buying questions. After a 3 day wait on a response to an email, and 2 unreturned calls, my “specialist” told me he had customer appointments and would have to get back to me. This made me look over my shoulder cause I’m not understanding who I might be. After inquiring about the year and thus value of my purchased S , 6 days before the next calendar year, making it a year older after only 6 days, it was suggested I lease to avoid any obsession with Blue Book value. Now when inquiring about the months lease price in the quote I was given, and the $7500 tax advantage that drew me in, I was told that this is “ factored into the lease price- probably not but never addressed, just like the year change 6 days after delivery. I’m just feeling creeped out that a sale of this degree is so avant- guard and wondering if it’s the representative or the culture?
It’s not about this quality car, so ... do I shuffle myself obediently into line because it’s unrealistic to expect a quality sales professional?