Submitted by terminator9 on January 12, 2019
I am on 2018.39. This third party app that I use that consolidates data from all the app users says that 96%+ users are on 2018.48+. There are like 10 updates between me and that. My vin is in 40000. Strong WiFi signal in garage and car is plugged in. Router shows a 5GB file was downloaded a few days ago but no notification for update.
Any ideas on what the deal is? :)
UPDATE (SOLUTION): Generally just make sure that the car is close to WiFi (lately I have seen the signal to be less of an issue - may be they fixed/changed something?). My downloads now happen in driveway with like 1-2 WiFi bars. Don't call or chat every week as others have said it takes some time :) It's not like the car will start to fly with a new update. If you haven't received an update for a couple of months, then feel free to call or chat with Tesla as likely something is stuck and that will clear it up. After my issue was fixed, I haven't had the issue since so I am certain that something was stuck that needed Tesla's intervention.