Submitted by chuckmellyn on October 16, 2018
The front trunk latch does not disengage completely, preventing the hood from opening. Sound familiar? Using the Open button on the center screen, or the Open button on the app, the result is the same - the front trunk latch will not fully release. When the Open button is pressed, the hood pops up an inch or two, but the latch mechanism is still engaged. Thankfully, the frunk is empty. Hate to think that my work laptop or other valuables might have been placed in there for "easy" access. I find info on the web that the front nose needs to be removed so the manual release button can be accessed. Sounds like a way to get it open this time, but what causes the issue in the first place? Is Tesla Service the only option here?