Submitted by Ebbe on March 21, 2014
I booked a car with delivery 24 March 2014, but Tesla can not deliver it before the end of June. Tesla apologize and say they will find a solution but nothing happens. I want a loaner car till I get mine, plus compensation. Tesla says yes to compensation and will see what they are getting into. Tesla does not answer my questions, claims, only those that are easy to answer.
My contact at Tesla is very serious and nice, but does not seem like someone who can make the right Decisions. I think someone higher in the system must address this issue.
Seeing that others have had the same problems have been helped. But in Norway is very busy with Tesla to break records. So I as a customer with a problem being abandoned.
Hope some of Tesla management sees that such customer treatment is not advisable!