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power wall 2 ordered and... nothing?

power wall 2 ordered and... nothing?

I reserved a powerwall 2 last month and literally no response from Tesla or any contract installer?
do I need to find an installer in my area? and how?
I mean I understand there is a wait but there is no information on how long or how to contact an installer. just generally wondering what other peoples situations are like with the powerwall 2
I'm in western Michigan if that means anything

deweyvt03 | January 7, 2018

I ordered mine along with a solar PV install. I worked with one of their SolarCity guys who I already knew through an alumni forum. So I can't give you an idea of the wait time after putting information into website.

Right now I am in the process. Currently they have submitted for the permits- so I may also be waiting for backordered PowerWall2 before they move forward with my install.

I'm in Virginia and working with folks from the Maryland office.

Tesla-David | January 7, 2018

You need to call Tesla-Energy and talk to someone. Your lack of a response is nothing, as I have been waiting for more than one year for PW2 and another year before that for the initial PW. I live in Edmonds, WA, and they are slowly getting up to speed, as most of their resources have been diverted to Puerto Rico to help with the restoration of the power grid devastated by Maria. They have told me I can expect a call sometime this month to begin the process. Good luck!

spmeister | January 8, 2018

I think I pre-ordered my PowerWall 2 system last February. I don't remember the exact date. I know for sure that got the first e-mails about the system design around April 4-5, and then the system was installed on June 13. This was in Northern Virginia.

Brentt | January 9, 2018

Same here. Iv’e had my deposit in since the first day and the only email I got was back in the fall when they said they would be starting in my area by the end of 2017. I never heard anything, so I sent another email a couple of days ago, and still no response. Even an automated response would be better than nothing. I even offered to help them find installers. They need to get with the program, this isnt the way to run a business.

rfortier | January 20, 2018

I've been dealing with customer service rebuff for 90 days with no improvements, no solutions, no communication.

This is by far one of the worst customer service experiences of my life.

sosmerc | January 29, 2018

Sounds like Tesla is simply not ready to enter this phase of their business. The experiences I am reading here are very discouraging. Maybe they should just concentrate on getting their cars delivered and expansion of the supercharger network.

tcoombes | February 1, 2018

Creating an innovative company is very different from running a successful organization in the long term. Making this transition will be the most important thing Tesla must do in the future to become a great and enduring company. Otherwise, innovation is just an asset to sell to some other, more mature, organization. Formalize and institutionalize internal policies and procedures, train and equip employees accordingly, focus on communication and customer experience - all hallmarks of excellence and are essential to long-term success. Elon, please don’t wait too long to hire the leadership necessary to get to the next level of organizational capability and maturity.

vaasudevkala | February 4, 2018

Welcome
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vaasudevkala | February 4, 2018

alert(hello);

Brentt | February 5, 2018

Followup to my earlier post. I called customer service about a week ago, and the very nice gentleman said Tesla wasn't currently serving Okla, but since I had been waiting for a long time, he would refer my case to his supervisor. So far, no response. Has anyone actually been able to purchase a power wall by itself, or are they only selling with Solar?

Litennn | February 9, 2018

Brentt, I also made downpayment for 4 power walls in September and have yet to receive shipment.
The say it is pending a qualified contractor for Oklahoma, but I have a Tesla certified electrician that has been waiting for 6 months for Tesla to certify him for power wall installation. call me at 405-343-1112 I think there may be government restrictions for the operations in Oklahoma.

Tesla-David | February 10, 2018

Tesla_Energy finally contacted me and will be coming out on 2/13/18 for site assessment for PW2 installation (2 PW2's). It has been a long wait but am really looking forward to having my PW2s installed to complement our 13.2 kWh solar system. They seem to be ramping up their PW2 production, especially with all the projected installations in Australia and Puerto Rico, and now they are setting up Kiosks in HomeDepot and Loes for solar/PW2.

nutts1 | February 26, 2018

I live in NJ where Tesla does actively market and my experience has been quite the opposite. I signed my contract 4 weeks ago and have already had my site survey, system design, and preliminary approval from the state sRec authority. My HOA has some questions/concerns and Tesla produced a response in 24 hours. My sales consultant has told me there is a bit of a shortage of powerwallssome I might be looking at as much as a 4 week delay in installation. That still represents 3 months from contract to turn key operation. I guess living in a Blue state does have a few advantages.

nutts1 | February 26, 2018

I live in NJ where Tesla does actively market and my experience has been quite the opposite. I signed my contract 4 weeks ago and have already had my site survey, system design, and preliminary approval from the state sRec authority. My HOA has some questions/concerns and Tesla produced a response in 24 hours. My sales consultant has told me there is a bit of a shortage of powerwalls so I might be looking at as much as a 4 week delay in installation. That still represents 3 months from contract to turn key operation. I guess living in a Blue state does have a few advantages.

nutts1 | February 26, 2018

Sorry, tried to edit but ended up with double post.

Teslafarmer | March 5, 2018

In Oregon, we are looking at 6 months from ordering to installation. I ordered in October 2017 and have a scheduled install date in March 2018. Every bit of time between ordering and installation seemed to be legit here. I’m sure it is different elsewhere. We did delay some due to the Puerto Rico thing and that’s fine. Also, our permits took a while but look good now.

wes.spiwak | May 2, 2018

I ordered my solar setup 10kw solar. 2x Powerwalls July 7th 2017. I barely got my permits completed in February, and now i'm being told 6 month delay on the powerwalls.

I have had so many issues with communication. Until i got a Regional Permit Manager involved in the project that i had conference calls with every week. (He was great with communication) however everything outside of his control has been really rough. This week on our call he advised he has hit a brick wall attempting to find some way to get me installed before 14-20 months after signing my contracts. If anyone is getting delays recent please post i'd like to find out where i stand.

Tesla-David | May 3, 2018

I am happy to say that I signed my PW2 contract last week, and that my plan/design has been submitted to our electric company (Snohomish PUD) for approval (I was told that we are the first PW2 installation in WA state), and was told that I will get installation next month, pending that approval. I was told that they will do the installation as soon as the Snohomish PUD approval is made, but do not have definitive date for installation, other than the assurance that they anticipate the approval will happen in late May.

@wes.spiwak, looks like you have been making your concerns noted with the regional manager. I was told initially that there was a paucity of PW2's available because of Puerto Rico and Australia efforts, but after complaining bitterly about my almost 3 year effort to get my installation, I was told they were able to find 2-PW2's to do my installation. Sorry to hear about the delay they are giving you, and I hope they are able to get your installation done sooner.

It has been one long wait, but am excited to finally get this project to the finish line. It took a lot of complaining, and finally got it elevated to management for a response. That was the tipping point, and things have progressed very fast since then. My understanding was that they were preferentially giving priority to solar + PW2 installation. That put me behind as we had our 13.2 kWh solar system installation in 2012.

sashton | May 3, 2018

Congratulations David! Luckily the wait in the UK hasn't been that long. I ordered one May 2017 and it was installed July 2017.
Sadly the next one isn't so easy. I ordered it in March and I understand there is a shipment due in May but even in my privileged position (I work for a certified Tesla installer) we cannot be sure my next PW will be on this load.
I understand that if it isn't in this shipment the next one will be in September. Given that my current one was fully charged by 11:30 and after charging both cars we were forced to export 20 kWh I'm getting desperate!

Tesla-David | May 5, 2018

@Sashton, 3 months from ordering to installation is incredibly good. So you started with one PW2 and want to add a second to reduce your export to grid of your excess solar.

I think a 2-PW2 installation coupled with our 13.2 kiWh solar system will give us what we need to operate our all electric home and charge our 2 cars (MS & M3). We are on net metering here, so exporting our excess solar back to grid is what I still want to do, as they pay us $0.54/kWh. The grid rate here is $0.11/kWh. I have watching utubes to get a sense on how that will work for us. I would be interested in hearing our your PW2 is working to address all your expectations, including your EV charging.

https://www.youtube.com/watch?v=pr_NJtQGuCg (I found this one instructive for MS charging)

sashton | May 6, 2018

David, I have a car charger that can already prioritise and manage my PV generated power. It has various modes. Like most dumb chargers it has some timed charging modes but it also, like the PWII, monitors our overall import/export status and it monitors PV yield and PWII flow. The net result is that if I know the car is not needed for a long journey that day I can leave the charger set to only charge the car while there is excess PV power. It even permits you to prioritise power between the battery and the second charger (My wife's car always gets charged first).
Since being installed six months ago it 85% of the power for the cars has been home generated. That figure will improve over the coming summer.
Sadly with all novel devices like this charger we encounter novel problems. The current one results in occasionally finding the AGM (12v) battery flat after leaving the car in only charge from PV mode for more than a few days. Presently I am the jam in the sandwich in an argument between that vehicle manufacturer and the charger manufacturer. The charger guys are telling me the car isn't responding correctly to the published EVSE standard protocol and the car people are implying its an issue with my charger. Neither party are too entrenched in their positions so I am still hoping for a software fix for the issue from one of them.

davidexx68 | May 9, 2018

I live in NJ and ordered mine 2 months ago. I am still waiting for a call but this weekend I will call Tesla to have some news. I was told that the delivery time is around 6-9 months. It sounds a really long time for a battery pack. Let's see

shank15217 | May 12, 2018

They pushed my powerwall installition to Q4.

knorton101 | June 19, 2018

So placed my deposit Nov. 2017 and did not hear of a response from Tesla until I called Jan. 2018, finally got some progress for the initial engineering review and utility approval, now have hit a wall. Communication is not good and I have had to reach out to the account rep. multiple times to get any updates. Unless I reach out I don't get any feedback on my order. Lost a month due to the utility requesting a change in documentation and was told in April that the system would be installed by 8-8-18. When I inquired last week I was then told the system would not be installed until Q4 2018. While I am a fan of the technology and what it represents the customer service and production side are falling way short.
I have been a Solar City customer since 2015 and that experience was much better than what I am dealing with now. Is anyone else in Massachusetts seeing the same issue?

Tesla-David | June 19, 2018

My 2-PW2's are currently being installed today by our solar contractor (A&R Solar), who is now a PW dealer. We will be the second PW2 installation in Washington State. I was initially told there were no PW2's available, but somehow they managed to find two for our installation. It has been a long time coming and I certainly feel the frustration expressed by others here for the lack of contact and information. This certainly needs to be improved, but is probably due to the large volume of expansion Tesla-Energy is experiencing right now. Hopefully, they will be able to ramp up PW2 production to meet the demand.

jdaleo23 | June 28, 2018

I started my Tesla journey for solar about 3 months ago. I was told at the time by my adviser that the PW2's are delayed until ~Fall 2018 and to wait on my solar project until then so it's all installed in one shot and i have one loan for all of it (financing the whole project). She also said it would be cheaper installation since it's all being done at one time. I have until end of 2018 to get the solar set up for the 30% tax rebate. Tesla apparently laid off ~9% of their sales staff a few weeks ago because it just wasn't as profitable as they had hoped (i was told). My new adviser is pushing me to get the panels installed first and add the PW2 on later, since there is now a delay of 8-10+ months for them. This makes me nervous because now i'll have to have two loans, will pay separately for installation of the PW2, and even "Mosaic" who the loan is through told me to wait and have it all done at one time.

First experience with Tesla.. Not thrilled so far.

I also saw that as of 2017, their panels are 325Watt, but my documents say 305. What's up with that? Are they giving me old panels?

Any suggestions on how I should move forward?

Tesla-David | June 28, 2018

@jdaleo23, I started my journey to get Powerwall installation almost 3 years ago, so your 3 month journey is actually not that long. I know that does not satisfy you, but it is the truth. My personal opinion, is that the Tesla-Energy recommendation to get you solar + PW2 installation done at the same time makes sense to me. They are on a steep learning curve and need to improve their customer service, but once I signed my contract, they did a great job getting our PW2 installation to the finish line. Our solar system was installed in 2012. Our solar panels are 240 W panels and have performed great over past 6 years, but are not Solar-City, Tesla-Energy panels, but panels manufactured in Washington State, so I can't comment on the panel Wattage question you poise. I would ask them.

I had our PW2 installation completed one week ago, and have been absolutely thrilled with the performance of our two PW2 installation operating in self-powered mode. We have actually used zero energy from grid over past 7 days utilizing the PW2 batteries to run our home from sunset to sunrise, using less than 25 percent of battery capacity over that time period. We are charging two Tesla's (MS and M3) and running our all electric home off of our 13.2 kWh solar system integrated with the PW2 batteries, and are exported greater than 50 percent of our electricity back to grid. We are on Net Metering here in Washington State, and our electricity provider pays us $0.54/kWh for all the electricity coming back to the grid, which helps to pay off our solar panel and PW2 costs.

Good luck, and IMHO it was well worth the long wait for me.

Tesla-David | June 28, 2018

@jdaleo23, I started my journey to get Powerwall installation almost 3 years ago, so your 3 month journey is actually not that long. I know that does not satisfy you, but it is the truth. My personal opinion, is that the Tesla-Energy recommendation to get you solar + PW2 installation done at the same time makes sense to me. They are on a steep learning curve and need to improve their customer service, but once I signed my contract, they did a great job getting our PW2 installation to the finish line. Our solar system was installed in 2012. Our solar panels are 240 W panels and have performed great over past 6 years, but are not Solar-City, Tesla-Energy panels, but panels manufactured in Washington State, so I can't comment on the panel Wattage question you poise. I would ask them.

I had our PW2 installation completed one week ago, and have been absolutely thrilled with the performance of our two PW2 installation operating in self-powered mode. We have actually used zero energy from grid over past 7 days utilizing the PW2 batteries to run our home from sunset to sunrise, using less than 25 percent of battery capacity over that time period. We are charging two Tesla's (MS and M3) and running our all electric home off of our 13.2 kWh solar system integrated with the PW2 batteries, and are exported greater than 50 percent of our electricity back to grid. We are on Net Metering here in Washington State, and our electricity provider pays us $0.54/kWh for all the electricity coming back to the grid, which helps to pay off our solar panel and PW2 costs.

Good luck, and IMHO it was well worth the long wait for me.

lilbean | June 29, 2018

@jadaleo Did you get an email saying the Powerwall projects were on hold?

jdaleo23 | June 29, 2018

@lilbean No, have you heard that? Maybe that's why my new adviser is telling me to just do the panels now and PW later? I just found out that the 30% tax credit is good as long as the system is installed by end of 2019, i thought it was end of 2018, so i don't mind waiting.

lilbean | June 29, 2018

@jdaleo I got that email and phone call.

jdaleo23 | June 30, 2018

@lilbean Interesting.. Wish my adviser would be so kind to keep up with me on that stuff..

lilbean | June 30, 2018

@jdaleo Maybe that means they aren’t delaying it for you and you will get yours soon. :)

jdaleo23 | June 30, 2018

@lilbean That would be nice! Where are you located? I'm in NJ and have Net Metering available to me, and wondering if the PW is even worth it. I mean, i know my PSE&G KWh credits will be used each night while watching TV or running AC, and i would have really liked that little extra bit of power to use through the night off the grid... not to mention that my panels and PW will still work in the grid goes down (which isn't the case without the PW).. I'm totally torn. I've worked in sales a lot in the past, and one major rule is.. don't offer things that aren't available to the customers. It'll just tick their customers off, to the point that they look elsewhere.

Patrick | June 30, 2018

FWIW while vising a Tesla store in Florida last week I spoke to an energy advisor about current PW2 availability. He suggested planning for about 6 months at the earliest due to huge demand. I figured as much and didn't think much of it as I don't yet have a pending installation. Hope they aren't having problems...

The more surprising (and concerning) info he shared was this - apparently Tesla "corporate" (as he called them) rarely provides its field sales personnel with timely updates on current release dates, availability, product roadmaps, etc. This applies to both cars and PV/PW systems. Instead, he said many sales reps get their updates from either customer research or the same forums we use here.

Maybe (hopefully) his situation was an aberration.

lilbean | June 30, 2018

@jdaleo I’m in SoCal and FYI my Powerwall 1 request just amounted to phone tag.

Tesla-David | June 30, 2018

@jdaleo23, your comment "I'm in NJ and have Net Metering available to me, and wondering if the PW is even worth it. I mean, i know my PSE&G KWh credits will be used each night while watching TV or running AC, and i would have really liked that little extra bit of power to use through the night off the grid... not to mention that my panels and PW will still work in the grid goes down (which isn't the case without the PW." is puzzling to me. I live in Washington State and we also have Net Metering here. We had our PW2 system turned on 8 days ago, and have been producing more than enough electricity to run our all electric home, charge our two Tesla's, and are exporting greater than fifty percent of our electricity back to grid, where we are paid $0.54/kWh. I have our PW2"s backup set at 70 percent, in case of brownout/blackout, which would provide more than enough electricity from our 2-PW2 batteries to keep our lights on etc. From watching how our PW2 has been performing from sunset to sunrise, our PW2 provide all the electricity we need for our home, and the PW2 batteries have run down to ~80 percent, and then start to charge up again from solar when the sun comes up the next day, and are generally fully charged back to 100 percent by ~10 a.m. We generally charge our EVs during the day when the solar is able to recharge PW2's, which draw down the PW2 when charging. We have been completely 100 percent self sufficient over past eight days drawing no energy from grid with our PW2 system. I have been blown away by how well PW2's integrate with our 13.2 kWh solar system. I think the PW2's coupled with solar is a no brainer, and would recommend them to anyone no question. I waited almost three years to get this done, but am absolutely thrilled so far with how everything is working, so for me the wait was worth it.

jdaleo23 | June 30, 2018

@tesla-david thats awesome! id love to generate that much power, unfortunately not enough roof space. also, the reason for my comment is that ive heard if you have netmetering, the electric company is acting as a battery by taking back the electric you didnt use, then you pulling it back when needed. i would love the battery, especially since id use that at night instead of electric company, and if the grid ever goes down ill still be online, but with the 30% tax credit ending in a year and a half, id hate to wait all that time just to be told its still not available and missing out on all the savings i could have already had. if they could tell me that they could do all the work for panels and getting PW2 ready, then once its in stock, they just need to put it in place and turn it on, id do that. but my luck something with the PW will change and wont fit up to my system. something i have to really think about. because i want it all done asap to start saving, but theyre making it difficult. lol

Tesla-David | July 1, 2018

@jdaleo23, how big of a solar system can your roof accommodate? One thing we did that has really helped to maximize our solar output is conduct weatherization repairs to our 1987 home to reduce our energy demand. We have been able to dramatically reduce our energy demand with extra insulation, swapping out old appliances for energy star appliances, changing to LED lighting, replacing our standard double paned windows with LOE366 Argon windows (40 percent more efficient than standard double pane). We actually sized our solar system looking at our electric bills prior to doing all these retrofits, so we overbuilt our solar system. Admittedly it has put us in a good place relative to being able to achieve my objective of being Net Positive. Last year we were 182 percent (solar production/total energy demand, which included all electric home + EV charging), so we are exporting a lot of energy back to grid, and our utility district pays us up to $5k/year for that grid return. We have collected $5k checks every year since 2013, and our annual electric bill prior to the PW2 installation was only $170/year. We have hydro based electricity here, which enables us to get a relatively cheap rate of only $0.10/kWh. The annual checks from Net Metering here have helped to pay off the sizeable cost of our 2912 solar system, which will be paid off in full next year. Now with the PW2, we are able to operate more independent of grid at least 9 months of year. We do have three months (November - January) where we do not get enough solar production to be completely self sustaining.

jdaleo23 | July 2, 2018

@Tesla-David, My design is for 20 panels, but might be able to fit 1 more, based on the design i see online. In NJ, we're not allowed to build a system that produces more than 100% of our annual usage, and PSE&G in my area doesn't pay per KWh up front if you end the month positive, you just get credits in KWh to use later, then I believe at the end of the year IF you did somehow make more than you produced they can pay up to about $.08 per KWh in credit, where-as we pay about $.18 per KWh to purchase from them.. but everywhere i'm seeing says the system cannot produce more than you use. I would love the PW2, but it just sucks that it's not going to be available until who knows when. And it worries me getting the panels now, and adding the PW later. Because i'll have to pay separately for installation, and worry about a second loan, or somehow getting it into my loan without increasing the cost over what it would have been if it were in a single loan from the beginning (since i'll be paying a 20yr loan for the panels, but the PW will be added later at a higher cost per month to keep it within the same loan. Without a large credit price back from the electric company, and SREC dropping continuously (~$15 drop in the last month), it's hard to say this is going to be worth it. I paid $.179 per kWh on the grid.. with the panels it'll be around $.255 per kWh with SREC being unreliable.

Tesla-David | July 3, 2018

@jdaleo23, thanks for your summary, which clarifies what you are dealing with. Looks like your utility district is way more restrictive and anti-renewable than mine. They really promote solar here, and give homeowners incentives to install. I did not consciously overbuild our solar system. I did not phantom that doing the energy reduction retrofits would give me such a boost in my solar export to grid. It appears that your utility does not want to give you anything for any excess production. I still think the PW2 system would be worth it for you in helping to reduce your electricity demand and as a backup system, in case of brownouts/blackouts. We have several a year here in NW with frequent wind storms. I don't know what to tell you about the lack of availability of PWs, and when that might turn around. I talked to Tesla-Energy manager yesterday in charge of our installation, and he concurred that they have a huge backlog of PW2 orders, and are doing everything they can to ramp up production, but can't say when they will catch up with the huge demand they are seeing. Hopefully it will be sooner, not later.

FYI, I did my solar installation in 2012, so if you do your solar now, and PW2 installation later, it should still work out for you. I was fortunate that my solar installer (A&R Solar) became a PW2 dealer for Tesla-Energy, and I actively recommended to Tesla-Energy that they do our installation. They did a great installation, and everything has been working perfectly for 11 days now. I absolutely love the PW2 and how it is working to reduce our energy demand. Our utility meter has not moved since we turned on the PW2 in Self-Powered mode. Good luck with whatever you decide to do!

egalan1 | July 3, 2018

I just had my solar and power walls (2) of them last month.I just turned them on last week and just waiting to see the final outcome.Keep you posted. Just to give all of you an insight. If you have Central A/C in your home, Make sure they install a Sure Start on your A/C unit. What it does is it ramps up your A/C system slow then up to normal speed without killing the batteries. I had to tell them this was the main reason we wanted this system was for this.

The whole reason I wanted the system was for the constant Blackouts to the Grid. Also I live in Florida. When the storms came through last year I had no power for 8 days.The time before that 7 days.A few days out of the year you can hear the transformers blowing up since everyone is running A/C on these Hot days.I'm waiting to see if this system is a bust or a God send. I'll keep you posted. Thanks

Tesla-David | July 3, 2018

@egalan1, why so long to get your PW2's turned on. Ours were turned on right away after installation, and have been absolutely blown away with their performance. We have not used any electricity from grid now for more than 11 days. We have heat pump, and therefore, no AC, but are also having "Sure-Start" added to our Heat Pump to keep demand fluctuations on PW2 down as you summarized. We don't need AC up here in Washington State, and in six years, we have turned on the AC from our Heat Pump only twice. We are keeping out backup set at 50 percent, to cover any power outages, which fortunately are few here in NW. For us the PW2's are the Future, and are absolutely fantastic IMHO.

jdaleo23 | July 3, 2018

@egalan1 Is the "Sure Start" something done by Tesla with the Solar setup, or by an HVAC tech on my existing HVAC setup? I'm in need of a new heater and AC unit as the heater is original to the house (1962) and the AC unit is only a few years newer.. so needless to say, they aren't too efficient. Hoping to have that all done within the next few weeks, just need a few more quotes before i make a decision.

@tesla-david I was told here that the panels could be up and running right when the installation is done and inspected by town, but the PW2 would require additional inspections by the electric company and could take a few weeks. Seems like everything is complicated in NJ =).. Our only benefit is the high SREC price right now (~$220), but based on trends, that seems to be going down quick.

I sent my adviser a lengthy email yesterday asking about the PW2, how i would do the installation to add the PW in later and what that would mean for the cost... why they rated the panels at 305W instead of their new 325W (they were upgraded in 2017 and asked if i'm getting old panels), and let her know that i'm a little worried about the price, if SREC is dropping, that's a huge sales pitch to them, saying we could basically pay our solar on the SRECs alone (while they're priced in the mid $200's, that's true). Waiting to see what she says. Wondering if it'd be worth it to get some other quotes, but from what i'm seeing, Tesla is the leader as far as battery capacity and price. Not sure if the prices are negotiable with Tesla, atleast on the panels themselves. 20 Panels (rated at 6.1kW) and a PW2, they wanted ~$31k.

Tesla-David | July 3, 2018

@egalan1 & jdaleo23, we were fortunate, that the inspector came out right away to inspect/approve our PW2 installation, and so we were able to turn it on right away. Maybe it was curiosity on the part of the inspector, as we are only the second PW2 installation in Washington State thus far. We are slated to have the "Sure Start" added by Tesla-Energy/PW2 Installer to our Heat Pump next week. Since we don't even turn on the heat pump during the summer time, I am not really concerned about having it installed right now, but want to future proof everything just in case.

@jdaleo23, your $31k quote for 6.1 kWh solar + one PW2 sounds very reasonable to me. Solar was much more expensive in 2012 even with the incentives, we had upfront cost of ~$83k for 55 240W panels and microinverters. The costs have come down dramatically since then and we overbuilt as a summarized before. The good news is that our panels will be paid off next year within 7 years with the incentives WA provides and Federal 30percent tax break. Adding in our ~$14k PW2 system (2-PW2's) your quote of $31k sounds very reasonable to me.

Tesla-David | July 3, 2018

Oops, I meant $15k PW2 cost.

jdaleo23 | July 3, 2018

@Tesla-David Thanks, I don't feel as bad, knowing that the price i received isn't unreasonable.. I didn't really have anything to compare it to. The breakdown i got was $23,790 for the panels. $5900 for PW and $~1500 for installation of the PW.

So you're having Tesla install the Sure Start, and not an HVAC person? Wondering if it's something i should bring up to my adviser so i can have my AC backed up and run through the PW?

Tesla-David | July 3, 2018

@jdaleo23 The way we set up our PW2 everything goes through the PW2, and our Tesla-Energy/PW2 installer (A&R Solar) will be doing the "Sure Start" installation next week. They were supposed to do it last week, but somehow did not have it available when they were at our home. I would definitely bring it up to your Tesla-Energy POC as something you would want done.

I had been thinking about doing solar for a long time, before our installation in 2012, and was unprepared for the initial sticker shock of our estimates. I did the installation in two phases 9.84 kWh (41 240W panels/inverters) initially, and then added 3.36 kWh six months later (14 240 W panels/inverters) after we got our MS which I estimated would need ~ 3,000 kWh/year to cover the charging needs. Our electricity provider also cut us a check for $2.5k for the initial installation, which was nice. We are very fortunate here to have a utility that is very sonar friendly. That may change in the future, as more people gravitate to solar, as it is really starting to take off here, but being an early adopter has it advantages. ;0)

I think a 6.1 kWh solar system would work very well with 1 PW2 installation, and would make a huge dent in your energy demand over time.

lisandmikem | August 22, 2018

Does anyone know the current time frame for the PowerWall? Mine is on back order, and I have heard nothing from Tesla. We did have a successful solar panel install back in June 2108. They are working great, but of coarse the power went out today for about 7 hours, and I wish I had my PW2! While we wait, I am wondering why I do not have an install date or site survey? It would be great if I could get this done this year, since I will be doing the tax break for my Tesla solar install already. Does anyone know if you can do a tax break split up into two years? I think one PowerWall will do the job for us. I was initially told that it would be September 2018 when I ordered my panels, but now I think it may be as late as December 2018. I just don't know? The price is right, and it looks like a great product, but I hope production being up this year means that this will happen soon. I still have hope.

cwied | August 23, 2018

You can get the tax break for the Powerwalls even if they're installed with a pre-existing solar installation, so that's not an issue. Given the announcement that they shut down a Powerwall battery production line in favor of the Model 3, the delay could be long. Some people have been told that deliveries won't happen this year.

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