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Slacker radio basic not supported?

Slacker radio basic not supported?

Sorry if this topic has already been discussed.

I recently signed up for slacker basic and signed in to that account on the MS. Everything was fine since I had a few stations marked as favorite, so I was able to still listen to those and switch between them. However, just now I went to browse slacker and I got a message saying that Slacker radio basic is not supported. That caught me by surprise.

Maybe this was outlined in the owners manual and I haven't gotten to that part yet, but I had no idea. I guess the XXXX@teslamotors.com account that I was signed in with before was not a basic account, so that's why I was able to browse and get the full experience.

So my question is, am I out of luck now and I have to upgrade to slacker plus or premium? Is there any way I can get the info for the account I was already signed in with when I got delivery of my car?

Any help would be greatly appreciated.

jat | February 13, 2013

There are other threads about this, and from my recollection you can't use slacker plus or premium in the car audio system either -- if you want to use those, you will need to use it on your phone and stream over bluetooth.

jmikhail | February 13, 2013

I just want to get back to what I had before...but I don't know what account tesla had me signed in as. Completely my fault for signing out. I guess I'll call the local service center to see if they can help.

Mark Z | February 13, 2013

While in Park, try resetting your touch screen by holding both thumb wheels down on the steering wheel. I had entered a basic account when there was NO default account. After I did the screen reset, magically a working Tesla account appeared. This was with an earlier version of software, so I don't know if it will work for you.

If that technique fails, then give Tesla Motors a call.