Submitted by brianmcpherson02 on November 28, 2018
My system shows an - error code 2x1A Faulty AC relay
Did basic trouble shooting over the phone and was told 1st available appointment was 10 days out........
I think that is unacceptable and very disappointing.
If my electric utility company would have said that I'd be on Fire!
(Tesla is now looking so bush and greedy)
Tesla has a lot to learn....#1 Take care of customers!
I'm amazed that electrical service repair isn't mandated to a ASAP i.e. a day or two.
I'd think an installed nonfunctioning in use array would take president over other "projects"
(Makes a system owner think they may be second class if they have problems.)
That's not what they say when they sell the system.
So what can an owner do to have service in a more timely manner?