Sunroof Wind Noise/Air Leak-- Input needed

Sunroof Wind Noise/Air Leak-- Input needed

Below 50MPH the cabin is quiet, but above 50MPH and especially above 70MPH there is a huge amount of intermittent wind noise coming from the sunroof when it is "closed". It seems pretty obvious that there is an air leak somewhere. Tesla tried to swap out the seal around the sunroof in the front aspect, which did nothing to improve it.

I've seen some posts about having Tesla Service adjust the height that the windows go up to better seal the cabin. I'm awaiting the next step from Tesla Service and wanted to see if anyone has encountered similar wind noise (unacceptably high, obvious) at higher speeds and how they had it fixed.

Any information would be appreciated.


ay | April 18, 2013

Hello I have a tesla S and I have the same issue
Sam any solution you know ?

pencil2man | April 18, 2013

same here

Maestrokneer | April 18, 2013

same here

Samtejwani | April 20, 2013

So far the Service Center has tried to adjust airflow in/around the sunroof by injecting a Silicone sealer into 4 areas. There has a been a small improvement but not much, which is frustrating. The next step is to try to seal more areas. If that doesn't solve it I am considering sending the car back to the factory. At present, over 60MPH it basically sounds like the sunroof is slightly vented with a distrubing nearly constant "whoosh" coming through.

Would love to hear if anyone has been able to get this issue resolved.

jason_freedman | April 23, 2013

Having the same problem. Planning to bring my car out to White Plains this week and see what they can do. Frankly, this is the only problem I find inexcusable in the car.

Velo1 | April 23, 2013

The solution is easy, eliminate the air leak; however, the major challenge is finding or identifying each and every place there is not a tight seal between the glass and rubber seals. It only takes a microscopic wrinkle, depression, or imperfection in the seal to permit a lot of noise to be generated.

I have not noticed a similar noise, as I bet many other owners have not either; therefore, this leads me to suspect either an imperfection in the window seal material, poor installation, and/or the window is not closing as tight as possible. First troubleshooting step would to have the service center verify you're getting a tight seal on closure. Then, assuimng the window is tightly sealed, I would request the service center carefully replace the seal and see if that eliminates the problem. If not, then more detailed acoustical testing needs to be performed by a trained professional, possibly in a wind tunnel, but that is beyond the scope of the service center.

Let us know what transpires.

DouglasR | April 23, 2013

Or apply a soap solution to the outside rim of the sunroof, put the fan on high, and watch for bubbles. :)

gtimbers | April 23, 2013

It is more than just the seal. The front edge of the roof actually lifts up at speeds above 70-80 mph thus causing the noise. Opening and closing the roof at lower speeds minimizes the problem for a while. It appears there isn't enough pull down force on the roof when it is closed. I could change the noise by pushing up on the front of the glass. I could easily feel the roof move. I've never had this problem on any other sunroof equipped car.

I was able to make the noise come at lower speeds just by pushing up on the front of the sunroof glass. I am going to need a suction cup on the inside to try pulling down to prove my theory.

yoming | April 23, 2013

I have the exact same problem. Tesla remotely tried to fix the problem by resetting the sunroof opening and closing pressure, but it still didn't work. Plan to bring the car in for service in a couple weeks. Will update.

Velo1 | April 23, 2013

@GregTimbers - that is a good find, so it is not the seal material, but the pressure maintained against the material by the glass. TM needs to improve the window pressure against the rubber somehow. I was just speculating on likely suspect, but seal integrity is critical as you found out. thanks

soren | April 23, 2013

It seems like there is a lot of problems with the sunroof of the tesla s
The wind noise described in this thread, and the crackling noise described in another thread (which comes when owners have opened the sunroof 100% and back.

Seems like a gamble to choose a model with sunroof as I thought I would.
Now considering to drop the sunroof....

DouglasR | April 23, 2013

No problems here.

pylt | April 23, 2013

Noted loud squeaks and creaks in the Pano roof on the Dallas Get Amped car as well, and that was in April, 2013.

Odd that this problem hasn't been addressed as such a large roof opening is just asking for problems . . . .

I'm going with a solid roof for that reason, and the solar gain here in Texas.

gody | April 23, 2013

Have the same problem including an air leak on the driver side window. Taking mine in next month to see if they can resolve the issue. Will updater after my service.

Aleksandyr | April 23, 2013

I think the air leak is so much mor obvious with a silent car. I had a leak from the passenger small window. they tightened this up. I am now noticing a leak again from that side as well as some air leak at higher speeds. This is not a big deal to me, as it is not so bad. passenger side may need to be tightened up again though.

Mmcconnell40 | April 23, 2013

I have had model s for one week. Noticed the sund problem the first day. It appears that the front portion of the sunroof is not flush with the center bar or the back panel when closed. It is bowed in the middle and rises approximately one quarter inch off what would be the flush line. Have an appointment at the end of the week. A friend received his car two weeks ago. The two panels are flush on his car and he has no or very little noise ... We rode both cars together. From this thread, seems like this is a pretty significant problem. When my car was delayed two weeks at the end of march, beginning of April, the rep indicated they we retooling certain aspects of the factory. At any rate, if it cannot be fixed, does anyone know if we can request a swap to a car without a sunroof.


susanv | May 13, 2013

Just wondering if anyone has had this problem resolved? I have had my Model S for about 1.5 months and noticed last week that there seemed to be a lot of wind noise when I drove around 70 mph or higher. I kept checking that the windows were fully closed. This weekend, while my husband was driving the car, I noticed that it seemed to be coming from the passenger side of the sunroof. I couldn't feel any air leaking through, but when we got home i took a closer look and there was definitely a difference in a portion seal at the front of the sunroof where it closes near the passenger side. It looked like the seal was pushed down a little in one area so there was more of a gap between the roof and the glass, whereas in other areas the seal closed it off. I opened the sunroof, was able to push up the seal a bit, closed the sunroof and confirmed the seal was now closing off the gap. While driving to work today, the cabin was much quieter.

frankben | May 13, 2013

no problem with mine when closed. if you drive with the roof completely open over 50 mph will get a rumble sound and buffeting. the solution is to open the roof only 80% at these speeds and cracking the rear windows a bit will help too. the manual should have included this information.

8508BlueS | May 13, 2013

I have not experienced this problem. Lucky me I guess.

BYT | May 13, 2013

I had no issues at all with wind noise with my Sunroof but then I heard a loud banging creaking something bad sound and the sound has been there ever since! I assume whatever shook or broke loose has cause the problem for me.

tdelta1000 | May 13, 2013

Hello Folks...

It seems that the leading edge of the pano roof site higher than the plastic piece just above the windscreen which may explain why wind noise is being heard above certain speeds. A remedy to the problem would be small design change in one of two things:

* The plastic piece about the windscreen could be a little more rounded to deflect the wind above the leading edge of the pano roof

* The other could be a design change in the gasket for the pano roof. TM could design the font portion of the gasket with a slight upward rake so wind would not get under the glass.

For you current owners please share what TM has done to remedy the problem.

PBEndo | June 3, 2013

My MS went in for service to address several issues, including the excessive wind noise from the sunroof. They kept the car almost a week longer than planned trying to get the sunroof wind noise fixed after the other problems had been addressed. They delivered the car, saying that the sunroof was finally fixed. Unfortunately, it sounds the same as before. During the 2 weeks my car was in for service, I had a loaner P85, almost identical to my car, with a VIN about 1100 higher than mine. I put 800 miles on the loaner, most of it at highway speeds, and it was noticeably quieter than my MS (though it still had some wind noise). The first time my wife rode in the loaner on the highway, she commented about how much quieter it was.
So, it will be going back for service. I don't mind driving the loaner, but I miss my HOV sticker.

wheatcraft | June 3, 2013

My Model S is very quiet in terms of wind noise. However, there has been one exception that I wrote about on another thread:

One day, a couple of weeks ago, I opened the pano roof at highway speeds. I left it open for a few minutes, then closed it while still on the highway. And when closed at highway speeds, I experienced very noticeable wind noise! I pulled off at the next exit, fully stopped the car, then opened the pano roof 100%, then closed it 100%. When I got back on the highway, wind noise was completely gone.

mikeyc817 | June 10, 2013

Defin. Wind noise around 70-80mph. Brought it in, still not fixed. Hope they figure this one out!

drp | June 10, 2013

My roof doesn't seal properly when closed due to a broken guide "nipple" on on side of the track. Couldn't see it until they took the glass out. Part is ordered and the entire roof will need to be removed and then reset once the part is replaced. It is detected also when the roof is open and you stand behind the car and can notice one side of the opened glass rests on the car and the other side is properly elevated. It would seat better while driving if I crack a window open and en shut the roof. Sometimes I had to shut the roof then "vent" and then shut for tight sealing. Should be in for the part second half if this week.

krahaesy | June 13, 2013

Same problem with mine. Its very annoying and makes me think if I'd known this I would not have opted for the sunroof. Turns a very quite car into a very noisy car at high speed. Door windows are fine though!

ToddMG | June 23, 2013

Any updates on this?

jason_freedman | June 23, 2013

Just heard this weekend from Tesla that they have a fix. A new seal I think. I'm bringing mine in next week.

Excited since this has been the only real problem I've had at all.

Jken3 | June 26, 2013

I brought my car in about three weeks ago to deal with the pano roof wind problem. After getting it back the noise improved, but it's still there. Someone earlier suggested trying a suction cup to see if downward pressure would help. I have a strong suction cup, so I tried this out. At high speeds when I can hear the wind, pulling down on the suction cup makes a big difference.

I'll bring the car back in but not sure if they can fix the issue if downward pressure is what's required.

vsanden | June 26, 2013

We also have the sunroof air noise. Tesla service replaced the seal last week and it still is noisy at 70mph. We also reported several other problems that were not fixed. What's worse is that the service people left greasy finger prints on the headliner, put several nicks in the leather interior and dented the door handle. These problems were never pointed out to me by the service department when I picked up the car.
I spoke with them last week and I was told to call them back this week. So far after 3 calls no one has called me back. I am becoming very disillusioned with Tesla cars and their service.

justineet | June 26, 2013 you please tell which service center and people at u talked to??

Your experience doesn't much other Tesla sounds like the experience in ICE service centers which I am sure u r familiar with either as a customer or business associate in some fashion.........

ruben.mendoza | June 30, 2013

I just got my car two days ago and I have the wind problem in the sunroof as well. Extremely annoying and I called yesterday and service is out for three weeks. I wish I would have read this before I ordered the sunroof.
My rear passenger door handle doesn't retract either.
I do love the car and hope this issue can be fixed.

ir | June 30, 2013

Just suddenly experienced increased wind noise at any speed over ~10 mph.

I took a closer look and the pano doesn't close right when it tips down from vent mode. The seal was dislodged and got in the way. It took a few minutes to re-seat the seal. Pano is quiet again. Maybe due to recent high temperatures, the glue got extra soft.

Hopefully it will stay put now.

tqnguyen3 | June 30, 2013

I got my car 3/13. I experienced some wind noise from the beginning.
Brought the car to Costa Mesa SC last Thursday. I reported the wind noise and a technician
test drove the car with me. He informed me that it was NORMAL WIND NOISE. I insisted it could not be
normal wind noise. The drive from Orange County to San Diego was unbearable for my wife due to the wind noise.
2 other technicians test drove the car and again confirmed normal wind noise.

Fortunately for me, before I brought the car to the SC, I checked the Pano roof. When it is opened, I detected the Pano seal has poor fit and finish. At the corners the seal was detached from its base.
After the seal was secured , the NORMAL WIND NOISE disappeared. I was a little disappointed that 3
technicians could not confirm what was obviously so wrong. I guess we are all on the lurning curve. It is
comforting that at least they tried hard. I am so happy now with my new S.

I will call the SC tomorrow to give feed back that they fixed my problem.

Brian H | June 30, 2013

Usual != Normal

SCCRENDO | June 30, 2013

I have a minor pano problem. A little noise and melting glue. Had a tire rotation yesterday and was going to do the roof but changed my mind and decided to leave it for my first service. They led me to believe its a known problem. Used the wrong glue that melts in heat or sunlight. Apparently easy to address.

Yohman | July 1, 2013

I got mine last week and have the same issue. It starts around 67-68 mph. It is disappointing. I spoke to my local service center and they said they can try some adjustments to it. We shall see.

PBEndo | July 1, 2013

I was able to completely eliminate the sunroof wind noise by repositioning the rubber seal on the front edge of the opening. When the roof was closed, I could see 2 areas where the rubber seal was slightly lower than the rest of the seal. With the roof open, I pushed the rubber seal up in those areas and the noise immediately disappeared. I was surprised how much difference it made since the difference in position was slight.
Unfortunately, the rubber strip will not stay in place and I notice the noise returning and the seal moving every few days. I am scheduled for another service in 2 weeks to address it again.

ellcyc | July 1, 2013

I noticed the same thing with the front seal. Haven't had a chance to see whether repositioning it makes a difference yet, but this could account for my impression that the wind noise is only coming through a small area at the front of the roof.

mark_g | July 1, 2013

Had the same problem (along with pano creak), took it in to Fremont SC, and all is quiet, amazingly so. I waited until TM had a fix. It took some time to fix, but fortunately, I was handed a new (18mi) P85 as a loaner for the duration.

ginsbergr | July 1, 2013

Same situation and need to have service look at it. They tell me they have not heard of this problem in PA.

Jjbobowski | July 2, 2013

I've had my TMS for 3 days and love nearly everything, but I too have this problem at speeds over 65 (and it gets significantly worse ta higher speeds) and find it a big frustration. Tesla is more than happy to tout the quietness of their driving experience during test drives, so I assume they will fix this issue. I did two test drives, one involving a >5 mile run at equal highway speeds with no recollection of wind noise coming from the roof not any heads up that there could be a problem. I've had cars with sunroofs before and this is beyond the pale. A really disappointing shortfall.

I contacted service and am waiting for a return call and an appointment to be scheduled. I drive over 65 way more than I ride with the sunroof open, so I have zero doubt that had this happened during my test drive I would have chosen the silence and $1500 savings. I wouldn't even mind if Tesla said they are fixing the problem but we need to wait for a bit for the correct seal to be produced.

I'll update the forum once I hear Tesla's reaction.

robertr2112 | July 23, 2013

I've had my P85 for about a month and I have the same issue with the wind noise. I've tried messing with the seal but to no avail. Haven't had a chance to take it in to service yet so I'll keep checking this forum to see what Telsa has to say in the meantime. I previously had convertibles and they had less wind noise at highway speed than this sunroof. So far, it's the only disappointment I have with the car.

AmpedRealtor | July 23, 2013

I think you guys would get better results if you emailed Jerome at Corporate or even Blankenship with your experiences and clearly set your expectations and what is going to happen if your expectations are not met. Those types of communications are usually taken very seriously. Elon Musk has responded personally to me over some concerns, so I know they are listening.

Please do not settle on what your service center tells you if it is not satisfying. You need to escalate up the chain.

deric | July 26, 2013

same problem here with my TMS 60...wind noise over 70MPH...I told them hey you guys won't expect me to drive this under 70MPH all time right?! They will send a ranger to my place next week and let see....

McKinn | July 30, 2013

Same issue here with my MS60. Talked to their HQ yesterday and they asked me to take the car in, apparently they have a fix for the noise, reading above it seems like a very partial fix. They said that their engineering team is working on the seal re-design, also asked about the ETA and the agent didn't have details. Same exact message received from their service center manager here in Dallas, I guess we'll need to wait for the final answer here.

PBEndo | July 30, 2013

I have had my P85 back from service for a week a "so far so good". The wind noise is gone. It will take another week or two for me to be convinced it is gone for good, since previously it kept returning.

They replaced the rubber seal/gasket and the roof panel between the sunroof and the windshield.

Though it is probably unrelated, I now have poor FM radio reception again (a problem they had fixed months ago). Does anybody know where the FM antenna is located?

earlyretirement | July 30, 2013

Just out of curiosity, will Tesla take care of issues/flaws like this for the duration of the warranty period? I debated with getting the sunroof or not due to some obvious flaws like this but I figured with Tesla's reputation, they would take care of the problems.

But I'm curious how long you think Tesla will handle/fix things like this. I'm sure there are plenty of Service Centers that give the usual, "this is normal noise" which isn't true and don't want to fix it.

I'm just wondering if any of you think there will be a problem in the future with them fixing obvious flaws like this?

AmpedRealtor | July 30, 2013

@ earlyretirement - my guess would be that as long as you have a valid warranty, Tesla will address manufacturing defects and failures. However, once the warranty is expired, I probably wouldn't bet on anything. This is why I purchased the extended warranty.

earlyretirement | July 30, 2013

@ AmpedRealtor - Yes, that's what I speculated as well. I hope so. I do plan to get the extended warranty. It's just that I hope that Tesla keeps the business model of being ethical and remembering their customers.

From my experience, when companies get bigger they often times forget their business philosophy and roots and cater more to their shareholders and increasing their share price vs. taking care of their customers.

I hope we don't see problems like the noise in the sunroof in the future turned into "this is normal" or "this noise level is within the acceptable noise levels of cars, blah blah blah".

Know what I mean?

Absolutely I think you were wise to buy the extended warranty. I think with this kind of new technology it's almost a given that it's wise to do this.