Tesla no longer sells inventory / demo cars inside the EU. Apparently, due to a new rule enacted by Tesla EU management as of July 2017, I cannot buy a demo / inventory or CPO car inside the EU anymore. Previously, it was possible to buy demo and inventory cars from another EU country (new cars) and only CPO cars could not be purchased from another EU country.
The only possibility now is to buy a demo / inventory from your own country, which would be comparable to that you can only buy an inventory car from your own US state, not cross-state.
This new rule severely cripples the possibility to buy a Tesla in small countries such as Finland, where there is a very limited availability and market of Tesla inventory and CPO cars. Currently, due to the new rule, I cannot buy for example an inventory X or S P100D, because there are no such cars in Finland and you can't even get to test drive one. I have previously bought 2 inventory cars from another EU country through our local Finnish Tesla Store: one from Tilburg and one from Sweden. I have been a very happy and loyal customer.
I have owned several top-end Model S and X cars since 2014 and hold a Model 3 reservation since day 1. I am also a shareholder and Tesla enthusiast. I am extremely disappointed by this new rule that limits the free trade of Teslas inside the EU and the possibility to buy a inventory Tesla. Practically, the only choice in our country and other small EU countries is to buy a new custom-ordered car, which is not a possibility in a single-car household with children due to the delivery times. Also, since Teslas and other cars cost about 2x what they cost in the US due to our high taxes, one cannot buy a more-affordable discounted inventory Tesla.
I was looking forward to upgrading my AP1 XP90DL to a AP2 XP100DL for a reasonable price, but another Tesla car seems to be out of the question now. One would think that Tesla would be happy to sell me an inventory Model X P100D (or any other inventory car from another EU country), as this was still possible two months ago, but no. Our Finnish Tesla store (many thanks to them for their customer service!) tried to escalate the matter to top Tesla executives in Europe and apparently they said no: it is not possible to buy an inventory car from another EU country anymore. I can somehow understand the rule that CPO cars are not sold cross-border inside the EU, but new inventory cars should be sold as they have been until recently.
Finally, to add insult to injury: I have had 10+ referrals in total within several referral programs during the past year. However, I have not received a single referral reward (except the first program with 1000 euro/USD Tesla credits per referral), although the oldest (product) reward program was already almost a year ago. Upon contacting Tesla, Mr. William Masterson from the US referral program said there have been problems with deliveries. I'm not very satisfied with this response either and I'm not holding my breath, since how could it take almost a year to deliver a reward product?! My experience does not encourage me to refer anyone anymore. Very disappointed with how customer service seems to be deteriorating at Tesla during the past year.