Submitted by muhammadfm123 on February 4, 2019
My wife got into an accident that wrecked front right side of the car and the air bags were deployed. Gieco didn't total the car and said it will be repaired. (my pregnant wife was ok - Thank God!)
So the issue at hand is that my car has been in the shop for repairs since Dec 6th. As of Friday, the shop still says they are waiting for the parts to come from Tesla before even they can open up the car to identify any further damage.
Does anyone, on this forum, knows if there is any issue with the Tesla parts distribution network? I've been calling the shop every 2nd day and they keep saying that they are waiting on Tesla. I've called Tesla but have not heard anything back yet.
I have been a Lexus customer for a long time and all my other vehicles are Lexus or Mercedes. I have never encountered such kind of issue with any of them. Ever!
Does anyone else has been through the similar issue? If yes, what was your issue and how you were finally able to resolve it?
Thanks for sharing.