tesla service

tesla service

my passenger door handle is defective and I have been trying to get a call back from service since Saturday. You might imagine I am not happy. Does anyone have an idea on how to get the Service dept's attention? for a car that retails for $100,000+ you would think Tesla would be a little more responsive!

jropes | May 7, 2019

If the Service department is alive please respond

jropes | May 7, 2019

see above

Bighorn | May 7, 2019

Schedule online. | May 7, 2019

Yep, Bighorn nailed it again. Takes all of 30 seconds to schedule an appointment online, from PC or your phone.

Anthony J. Parisio | May 7, 2019

I scheduled on the app and got an appointment in less than a week. It was for new tires and wheels.

jordanrichard | May 7, 2019

jropes, what is so "defective" about it? Also, if as you said they are not answering your calls, so then just how would they know what you spent on your car and why should that get you any special consideration. Your car cost that much because you chose it to cost that much, but ordering the option you chose..

rxlawdude | May 7, 2019

@jropes, Tesla does not monitor these fora, so your repeated messages won't do squat. Follow the guidance of Bighorn.

sentabo | May 7, 2019

"Follow the guidance of Bighorn."

This forum's Yoda. :)

Mathew98 | May 7, 2019

He ain't green or short!

rxlawdude | May 7, 2019

And he's generous, not sheep.

inconel | May 7, 2019

Insulting my Sensei Yoda you are!

Silver2K | May 7, 2019


Mathew98 | May 7, 2019

Ass kisser @Silver is...

NKYTA | May 8, 2019

In person, he is more Solo-esque. ;-)

Tesla-David | May 8, 2019

As @Bighorn advises. Had the drivers door handles replaced last year in our S85D by Mobile Service Technician only several days after initiating online request in our garage. Absolutely easy peasy!

inconel | May 8, 2019

Funny how I imagine him more like Chewbacca but with a horn.