Submitted by dna4life on March 12, 2013
Owning a Tesla vehicle I would expect the service to be prestigious as it is with my Mercedes Benz service. Here is a few things to expect when visiting my Mercedes Benz service center:
1.) You pull up to the service department and the garage door opens. You pull up and give the attendant your name and he escorts you inside to the waiting area (equipped with TVs, couches, laptop stations(WiFi), and a coffee/beverage bar with baked goods! Shortly after, a service advisor will come find you with an update! My scheduled service was going to take longer than initially scheduled so they put me in a loaner for the day. Phenomenal customer service,
2.) Service Coupons are always on there website ( A/C service, Brakes, Oil Changes, Discounts etc...)
3.) Complementary Car Wash included with every service.