Submitted by gtj on August 12, 2017
I had a nail in one rear tire 2 years ago (20K miles). My S just failed inspection on rear tires. Tesla selected the tires to replace and now I am being told by a Tesla Rep in Tyson's Corner that those tires typically wear out in 20K miles. That is extremely low mileage and I am very disappointed in that tire selection. Also, I get that Tesla is not a tire company, but they offer NO warranty for tires. They should simply have suggested I go to a tire company for replacement instead of charging me a premium for the tires AND $50 per tire for installation, only to have installed crappy tires!!! When I discussed this with the service rep in Tysons Corner I could not get a word in edgewise. She continued to talk over the top of me with bogus explanations about my driving patterns (even though I DO NOT drive aggressively), and a whole variety of other excuses for why tires go bad in 20K miles. To me this is wildly unacceptable. Tesla - you need to step up your game or stop doing ANY tire work in future.
Tesla owners, beware.