Submitted by mallynb on January 14, 2019
After more than 4 years, and only 30,000 miles, we got our first "Touchscreen Unresponsive" error message and learned how to re-boot the touchscreen. It happened occasionally for a couple of years, always in the garage while it was parked overnight. Then, about a six months ago the frequency started to increase. It happens about 1/3 of the time, lately, including after short parking intervals while running errands. And the “starting up” message, never seen before, now appears repeatedly as the car makes several attempts to wake up.
The nearest Service Center is 3 hours away. There is usually a 20-30 minute wait to talk to the first person, followed by another wait to talk to the service dept. Is there anything I can do myself to return the car to its original, error free operation?