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USB Loading Error

USB Loading Error

I have been playing music from an USB thumb drive since purchasing my X90D in December 2016. After uploading the latest update, 2018.50.6, I get a loading error after playing the first song in both the shuffle mode and non-shuffle mode, and it will not continue with the next song. I can select another song and it will play, but it will not continue with the next song. I have restarted the system by depressing the scroll buttons and powering down from the service option. Tune In is working fine. Anyone else run into this issue? I have already reported to Tesla Customer Service but have not received a reply or resolution.

Vawlkus | February 26, 2019

It’s a read/write speed issue on the usb bus. I haven’t found what one works, but there are drives where this doesn’t happen.

Check the thread on the dashcam usb drives for compatible ones there and you should find one that won’t have the loading issue.

jjgunn | February 26, 2019

Probably need a USB 3.0 drive now. I haven't tested this yet as I don't have the latest firmware but I've been using a higher end USB drive for the TeslaCam - no issues.

dmhale | February 26, 2019

I had the same problem with the USB stick worked fine. After the update loaded all the media but it only played the older songs the newer ones that I copied on the be USB stick would not play. I did get it to work with the same songs on in order USB stick that I had in a different car. From this I'm guessing that for whatever reason the new update didn't like the newer disk. The old one with the same songs but was made couple years ago worked fine and it still working with the new update.

ScooterJim | February 26, 2019

I Have been using the same USB stick for the last 2 years and was working fine until the new update. No new songs added or remove. Has to be compatibility with the new update. Hope they resolve it on the next update.

ronson | February 28, 2019

Have the same problem. Even more on regularly on fix location when LTE signal loss. Seems fixed with uncheck all favorites songs from list (the file seems corrupted in my case)

tom | March 2, 2019

What types of drives work with the new software update? My old drive stopped working with the latest update and I bought a new Samsung Portable SSD T5 and it does not work either. Any thoughts?

David Trushin | March 2, 2019

I found that the car wouldn't play the wave files that were default on the ripper. I changed the format to mp3 and it worked fine. It's probably a combination of changes with Tesla and Microsoft that did it. Old wave files play fine. But recent ones that used to work don't anymore.

jjgunn | March 3, 2019

Winamp - it really whips the llamas ass!

Vawlkus | March 4, 2019

Dammit jjgunn, I still remember that sound clip, and now it’s ratteling around in my head again! :P

tom | March 4, 2019

After further research, I found the music player on the Model X does not play properly from a USB hard drive or thumb drive after the most recent software update. It will play some older files, but only a few. I am using AIF files I ripped from the original CD.

Is anyone else having this issue?

Vawlkus | March 5, 2019

Mine is still playing all the same music file from my usb drive.
Still have periodic loading issues when switching between Apple files and any other type.

mbp11 | March 5, 2019

I have loaded my music library in mp3s on my classic 240gb iPod enabled as a hard drive mode, and I have no problems accessing the library by USB mode. Still works great.

Mike P

odell2 | March 24, 2019

Model 3. With v 5.15 I got the Loading Error as well. usb 3.0 thumb drive.

My low rez MP3 files play fine. I had both CD rips at 16bit/44hz (AIFF) and a number of vinyl rips stored at 16 bit and some higher sample rates. Those higher rez files played fine until now. The Loading Error is only with respect to my higher rez files.

Only low rez, compressed, crappy sounding MP3s will now play. The only way to play decent quality audio files was via the thumb drive. Bluetooth compresses the signal from the source and there is no other way to connect a high rez music player.

Please restore higher rez playback capability via the thumb drive and the internal DAC.... please.

TeslaTap.com | March 25, 2019

@odell2 - Use FLAC, it avoids all the problems and is a non-lossy high-res format. Never had any loading errors over 6+ years and two cars. Apple/AIFF has always been a bit iffy in the Tesla on any version for years now. For some it works, others get lots of loading errors. Seems to be partly dependent on the USB drive, although with a lot of testing I did, I was unable to identify why some USB drives causes Apple files to get loading errors. Converting Apple files to MP3 always solved any loading errors on my tests.

odell2 | March 26, 2019

Indeed, FLAC is the way. thanks. sampled various high resolution file formats and FLAC was the only one to work consistently. ALAC, WAV and AIFF were no-gos.

Paperfolder | May 25, 2019

I created several new 4GB music USB sticks for a road trip. However, when I plugged each new one in, the displayed playlist was stuck on that from the previous USB I’d been using for the last 6 months. Those songs common to both the original and new USBs played fine, but I got loading errors for everything else. It’s as if the previous USB playlist is imprinted into the car memory and it won’t recognize any new USB stick.

I found a solution but it is VERY awkward. I reboot the car each time I switch USB sticks. What??? Anyone else have this problem and/or a solution? An obvious fix is to put all my music on a single high capacity USB, and I’ll work on that... but not before my upcoming road trip!

The details:
USB is high grade made for medical devices, FAT32 format
Using FLAC (converted from Apple lossless).
Software 2019.16.2, Model S75D 2018.