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What happened to my "free" supercharging?

What happened to my "free" supercharging?

rxlawdude | May 21, 2020

Waldo and Carmen San Diego stole it?

Symco4 | May 21, 2020

I bought my Model S in June 2019 and was promised 10,000 miles free supercharging. I used the superchargers only a couple of times and now I'm being charged. What happened?

rxlawdude | May 21, 2020

What do you expect when you use SuperCHARGERS? That you'll get DIScharged?

(Totally messing with ya. No one here can answer your question, since Tesla doesn't monitor these fora.)

Daisy the Road ... | May 21, 2020

Not having seen your contract, are you sure that wasn't written "free supercharging for the first 10000 miles"?

bill | May 21, 2020

@Daisy the Road
"Not having seen your contract, are you sure that wasn't written "free supercharging for the first 10000 miles"?"

If he did then he has a problem but if it said 1,000 miles which I remember was an offer in the recent past then he made a mistake.

lilbean | May 21, 2020

It's in lockdown.

jfemd.va.us | May 22, 2020

They were probably time limited...lost any after the first year

Bighorn | May 22, 2020
trixiew | May 22, 2020

It’s all done with mirrors. Turns out you get nothing for a referral if your current car comes with lifetime free supercharging. I had referrals 1-3 months before I took delivery of my Y which led to me losing my free supercharging benefit. They would not grant me those free miles that would have not yet been expired.

I was entered in the drawing, so I’m told.

Symco4 | May 22, 2020

I only used about 200 miles, so Tesla has deleted all the rest. The Tesla policy seems to change anytime they want. I bought a 2015 Model S which had Unlimited charging for the life of the car but then about the time I sold it they removed the lifetime charging. I wish they would clearly state in the contract what they are giving and stop changing things!

Daisy the Road ... | May 22, 2020

Proof please. You are starting to sound unhinged.

Nobody who had lifetime-of-the-car FUSC lost it. If you traded the car back into Tesla, then they stripped off the FUSC after paying you for the car. It belongs to them at that point and they can crush it for all you care.

inconel | May 22, 2020

You probably sold it to 3rd party and Tesla removed the FUSC?

Captain_Zap | May 22, 2020

FUSC sounds like something we chanted at college football games.

akikiki | May 22, 2020

The way that I read Symco4's post. he's talking about two different cars.

"I only used about 200 miles, so Tesla has deleted all the rest." (This is where he's saying he had and lost all his referral Supercharger miles.)

"I bought a 2015 Model S which had Unlimited charging for the life of the car but then about the time I sold it" ( Sold his 2015 with FUSC)

"...they removed the lifetime charging." (This is when he bought another, just about the time they stopped offering FUSC. That was April '17, the first time, I think)

Daisy the Road ... | May 22, 2020

I smell FUD.

bill | May 22, 2020

I have yet to pay to charge my 2016 S90D

sentabo | May 22, 2020

Captain_Zap | May 22, 2020
FUSC sounds like something we chanted at college football games.

LOL

NKYTA | May 23, 2020

Zap wins the Internet today! :-)

Bighorn | May 23, 2020

That was yesterday

NKYTA | May 23, 2020

She can have both days!

johncrab | May 24, 2020

God King giveth and God King taketh away.

rxlawdude | May 24, 2020

@sentabo, Good Bruin! :-)

lucas11 | May 26, 2020

Captain_Zap went to UCLA.

shahzad | May 27, 2020

I wonder if someone can help me out. I bought a tesla model s last year from Tesla in that was marketed and sold as having Free Unlimited Supercharging. 2 weeks ago my supercharging was blocked due to unpaid bills. Turns out the car I was sold was never setup with Free Unlimited Supercharging in the first place. I have emailed Tesla several times with all the evidence, but they do not respond at all. Speaking over the phone doesn't get you further with promises of call backs from a senior manager never materializing.

I am considering instructing my solicitor and taking legal action if this does not get resolved this week.

Has anyone experienced these problems?

TeslaKU | May 27, 2020

Only speaking for general civil law in America: the contract / original bill of sale is with the original purchaser. Once the car trades owners, unless it is explicit in the original sale or governed by law, Tesla can do whatever it wants with service it provides. Cellular access is a service. Updates are a service. Supercharging is a service.

jimglas | May 27, 2020

8 clap!

shahzad | May 27, 2020

Tesla marketed as having FUSC and I bought it directly from Tesla. Their sales rep mentioned it over 12 times in his emails with me.

I have never dealt with an organisation as shambolic as Tesla.

TeslaKU | May 27, 2020

Read your bill of sale. In America, if it is not on the bill of sale, then you didn't buy it.

In America, most bill of sales state any promises or claims made by the salesman not on the contract are not enforceable.

If you don't have it in writing on the contract (MOTOR VEHICLE PURCHASE AGREEMENT which may also refer to the Monroney), then you don't have it.

shahzad | May 27, 2020

Glass Roof Included
19" Silver Wheels Included
All Black Premium Included
Figured Ash Wood Décor Included
Dark Headliner Included
Free Supercharging Included

Says it in black and white on the Motor Vehicle Order Agreement. I can't believe they are so pathetic. I will never be recommending anyone to buy a Tesla on account of their customer services

tes-s | May 27, 2020

If you are still within the return window, that may be a good option for you.