Submitted by auschang on Fri, 2018-09-07 13:15
I’m close to trading my Tesla model S for a gas vehicle. It is a 2013 with 130,000 miles. My HW battery broke down about 3months ago and they refurbished the battery. However, the daily range dropped from 225 to 215 which Tesla said is within their acceptable range for remanufactured batteries.
It also loses 10 miles per day just sitting in the garage. I brought this energy loss up to Tesla, and they texted me “ The result is an incorrect reduction in the displayed range estimate. This does not affect the true range of the vehicle....we recognize the inconvenience with this incorrect range estimate.” So I asked them next time I park my car at the airport for 5 days and the range says 165, is the range 165 or 215? They said anywhere in between. Parking your car at the airport is a common everyday scenario.
The problem is I routinely drive 150-180 miles per day. With winter coming up and the expected 15% drop in range during cold weather and since they said I can’t trust the “incorrect range estimate”, I can’t drive this car anymore since I’m constantly having to worry about running out of power.
Th case is still open and they are investigating for me. That being said, I’ve been working with them for a month now and they have yet to even physically examine the car.