Just seeing if anyone is having the same issue as me, I have been getting the run around from everyone at Tesla. I purchased a model 3 on May 15 over the phone with a sale person from Buena Park Tesla. While placing the order I made sure he used my friends referral code so we would both get the 5000 miles of supercharging. I picked up the car 3 days later and now its July 23rd and I have still not seen the 5000 miles added to my account and it still has not shown up for my friend. It actually hasn't even shown up that I used his code. As many of you know, getting someone to answer the phone is literally impossible but I called and verified that I used the referral code on 3 occasions, 1 time before i picked up the car and 2 times since because I had not received the code yet. I emailed tesla customer service finally about it last week and they finally responded today with this
"Thank you for your Tesla order and your interest in our Referral Program. Please understand that we do not add codes to existing orders. After reviewing your account, I am not seeing an attached referral code on your order. However, I am happy to explain the details of our Referral Program and how you can still qualify for awards.
To be eligible for referral awards, all orders must be placed through a valid referral link. Each owner's personalized referral link is found in the Loot Box section of an owner's Tesla App or in the home section of the MyTesla account. Each owner can share their link with friends and family, after a vehicle is ordered through your personalized referral link, both you and your referred owner will be eligible to earn Supercharging miles based on the current award benefit and limits of the program.
The Tesla Referral Program strives to provide a fair and equitable process for all owners, for this reason, we do not add any referral codes retroactively. Please understand that future replies to this email will be read but may not be responded to.
Please refer to the details of the Referral Program below."
This is ridiculous, I had verified just last week that the referral code was there , I sent them back a pretty heated email about it and have not heard back from them, I am assuming it may take another 2 weeks. At this point its not even about the miles really, well for my friend it is, he really supercharges a lot, for me I charge at home. Has anyone dealt with this crap, what have you done, any advice??