Going home from the Newport Jazz Festival last Saturday evening, tired and exhausted, I thought I left a little early to avoid the traffic. Put some jazz music on the stereo and turned on the autopilot for what I thought would be a smooth sailing home. On Rt 24 ramp outside Fall River MA, about 60 miles from home, TPMS went nuts. I got a flat on my right rear tire. I stopped on the shoulder and inspected the tire. Not a slow leak as I can hear the leak and the air came out rapidly.
So I called Tesla Roadside Assistance and hoped for the best. Unfortunately they did not have a loaner wheel service on weekends, so the only thing they can do is to tow the car to Tesla service in Warwick RI. But this is further for me. The most convenient Tesla service for me is in Dedham MA, which is 52 miles away. I asked Roadside Assistance to tow the car there. They agreed, but at my cost, which turned out to be $180. Bummer.
I don't think I had any other choice, so I agreed to cover the extra charge. They said the flatbed tow truck should be there within an hour, which was accurate, the truck showed up in an hour. Good thing I got AC running in the car. The next problem was there are 2 other passengers in the car, and the truck can fit only one person. What to do? Looked up Uber, they didn't have any cars in the area. Fortunately Lyft was available. But have you ever use Lyft from a shoulder of a highway? That Lyft map that the driver uses doesn't tell it is on the south or northbound side of the highway. The driver went to the southbound side. To make a U-Turn was about another 20 minutes. Good thing that driver didn't cancel. So Lyft came to pick us up right about the same time as when the tow truck came. And Lyft went home and I went with the tow truck to Dedham.
[To add insult to injury, after 10 minutes drive in the tow truck, there was a 4-car pile up on our route, all lanes were blocked. The State trooper asked our tow truck to block the shoulder because the truck has the blinker. We are stuck for another 1.5 hours. But this is a different story.]
My Tesla arrived at the Dedham service center around 11pm. Of course the center was not open, and they are closed on Sunday. So I am without a car until Monday afternoon after the tire was replaced. It was a tear that Tesla deemed not repairable.
So, *DO NOT* drive your Tesla on a weekend. If you get a flat, you will be greatly inconvenienced. That is until Tesla loaner wheel service/Roadside Assistance operates 24/7. I hope somebody from Tesla service read this and do something about this.