Submitted by TeslaTap.com on Tue, 2019-08-20 08:18
Lately, I've seen a rash of "service is the worst ever" from people claiming to be owners, yet they are unwilling to have service actually correct the issue. They have some minor problem, which agreed should be fixed. They then berate service as the worst they have ever had without letting Tesla actually look at or fix the issue. It takes less time to set up an appointment than to write these scathing posts. You can create an appointment from the Tesla app or a PC in a matter of seconds. You can even request mobile service in the issue description field, something you can't get with any other automaker. Now it's fair to complain if service cannot fix an issue, which happens on rare occasions - but to complain without having Tesla look at the car appears as fake news or perhaps more likely, not a real customer.