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How do you Register a used Tesla to your Tesla Account ?

How do you Register a used Tesla to your Tesla Account ?

I recently purchased a used Model S and have been unsuccessful in registering it to my Tesla Account
Registration is required to access SuperChargers and order parts & service.
How can I register my used Model S ?

jimglas | 9 décembre 2019

contact tesla

CoinFitz | 9 décembre 2019

Just login to your t.com account and upload your temporary registration along with your DL. I just bought a used 2015 last week and uploaded my docs, got the confirmation in less than 30 minutes.

sebastainsamuel303 | 10 décembre 2019

After the last software update to 2019.36.24.fc422c3, navigation doesn't zoom into car's location. It stays zoomed out to whole lower mainland area unless I put in directions to a destination. I was wondering if anyone else experienced it too or do I need to call Tesla support to reset my navigation?

sebastainsamuel303 | 11 décembre 2019

After the last software update to 2019.36.24.fc422c3, navigation doesn't zoom into car's location. It stays zoomed out to whole lower mainland area unless I put in directions to a destination. I was wondering if anyone else experienced it too or do I need to call Tesla support to reset my navigation?

Thank You
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unawar | 6 Janvier 2020

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jimglas | 7 Janvier 2020

miserable spambot effort, Flagged!

Chrisn_95148 | 29 Janvier 2020

I logged in to my account, and tried to upload my document couple times, with different computer. I always got the message: "Unable to upload the files"
Can someone show me how I can fix this problem?

EVRider | 29 Janvier 2020

@Chrisn: Try using a different browser (not just a different computer).

Chrisn_95148 | 30 Janvier 2020

EVRider, I tried Google Chrome, Internet Exploler, Fire Fox. All three still don't work. I emailed them 2 days ago about this issue, have not got any email from them yet.

EVRider | 30 Janvier 2020

@Chrisn: Try deleting cookies for tesla.com and teslamotors.com and see if that helps.

Chrisn_95148 | 30 Janvier 2020

EVRider
Thanks. I tried still does not work :(
I wonder big company like Tesla still have this issue

EVRider | 30 Janvier 2020

@Chrisn: Is the upload documents option something you see after selecting the Ownership Transfer link on your account page? I was going to upload a test document but there's no option to upload on the vehicle pages, and I don't want to use the Ownership Transfer option.

Chrisn_95148 | 30 Janvier 2020

Hi EVRider
There are 3 boxes for the upload: Title or Registration, Driver;s Licence Front and Driver's Licence back. they show the option to drag, drop or upload. None of them works.
you can try to go to that page and upload for testing. As long as you don't click submit, you should be fine. Please try and let me know
Thanks

EVRider | 31 Janvier 2020

@Chrisn: Which action produces the “Unable to upload files” error?

Chrisn_95148 | 31 Janvier 2020

EVRider
Yesterday I saved the files in my Iphone and could be able to upload the files using my Iphone.. I guess we cannot upload on PDF or Tiff format.
Within couple hours, Tesla emailed me that they added my car to my account. It is fast :)
Thanks for all of your help

jesseandlisa | 31 Janvier 2020

I uploaded mine 13 hours again and still am waiting. I had no issue on the actual upload, i just am getting nervous waiting.

Chrisn_95148 | 31 Janvier 2020

jeseandlisa, It is fast for me may be because I emailed them 3 days ago for the issue I had. I think you will get it within 72 hours. Good luck

jesseandlisa | 31 Janvier 2020

@Chrisn_95148 Thanks....I will just keep nervously waiting. *ShruG*

EVRider | 31 Janvier 2020

@Chrisn: What format were the files that you were able to upload successfully from your iPhone?

Chrisn_95148 | 31 Janvier 2020

EVRideris JPG format.

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