Submitted by soma on Fri, 2013-10-04 13:56
Has anyone else encountered this issue with a few Chargepoint stations? I have been to a few so far where you swipe your card, and the Level 2 plug refuses to release. The Level 1 cover unlocks, but not the Level 2 plug.
It's particularly frustrating, because if you've already traveled a long distance and were counting on the plug to be available, you've wasted time and miles. Also, if you paid to get into a garage, only to find the charging point not working, that's $ lost.
Is this a maintenance issue? Are they not upkeeping their hardware sufficiently?
I realize they are providing a free service in many cases, but this could be improved...