Submitted by erik on Sat, 2018-10-27 11:20
I took delivery at Fremont 10-20-18 on a P3. Long time reservation holder from the very beginning. This was my third try. The first was a home delivery Tesla canceled the day before with a phone call. The second, another home delivery, was a Tesla no show. They had no explanation when I spoke with my rep. In Fremont late in the day after a long drive, and euphoric after years of waiting for my car, I did not carefully scrutinize the paperwork. I did see it was not very clean.
At home the next morning when I looked carefully at the car I saw fingerprints, scuff marks, the phone pad worn and usb cables installed, the charger cable loose and uncoiled in the trunk. So I went back and saw the "Previous service/demo vehicle" wording on my Purchase Agreement. I saw that I have no due bill for the spoiler and badge, and no supercharging (both of which my rep had assured be would be included).
I am not just missing the lack of a new car smell but concerned when I sell the car with this paperwork the "Previous service/demo vehicle" description will reduce the resale value. Has anyone else had this happen to them? Any suggestions? Calls and emails to Tesla have produced nothing. Tesla says as long as it has less than 50 miles it is a new vehicle.